London Koncepts

"Shaf at London Koncepts gave us a friendly, transparent and engaging experience, as well as being efficient and timely. The kitchen ranges offered were high quality and the pricing competitive versus other local kitchen showrooms."

"We got our kitchen fitted by this company twelve years ago. We’ve had various major issues with it from the start. The latest is that in trying to take out the integrated fridge to replace it with a new one, we found that the fridge had been attached to brackets at the *back* of the carcass, meaning we can’t get the fridge out without somehow getting access to the back of it. I can only assume that our experience was an exception, or that the company has improved a lot in the time since they did our kitchen, because otherwise they would have gone out of business years ago."

"I have used London Koncepts twice. The first time was to update my existing kitchen 15 years ago. My experience of their service was very positive so I had no hesitation in reaching out to them for a second time when I had a completely new kitchen installed this year. Again the experience was very positive, if there were any problems, solutions were instantly found and communication was good throughout which made the whole process virtually stress free. I am very pleased with my new kitchen which is indeed a thing of beauty - but also extremely practical in design and layout - couldn't ask for more really!"

"I performed a lot of research into mid-to-high range kitchens such as Howdens and John Lewis. I found that their approach was too objective, too focused on getting a quick sale, and not considerate of what we needed. This prompted me to look at an independent seller which is how I was recommended London Koncepts. As this was to a be a 'long term' kitchen we wanted to ensure that we didn't want to rush our choice. The manager looked at our plans closely, asked us lots of questions what we were trying to achieve (we're a family house, needing more storage, we like cooking a lot etc), our taste and of course, our budget. The manager was able to show us a great range of designs and rather than focus on us buying the most expensive product, quickly understood exactly what we needed. He was right. The team came to our house that week to size up the fitting and within a few days we had a great set of 3D drawings. As our kitchen is in a basement, the manager was able to explain the sort of worktops we needed, lighting and all fittings. From start to finish, the manager appraised us at each step of the delivery process, and we didn't have any issues regarding the kitchen parts (nothing broken or missing) or the fitting. I can't recommend London Koncepts highly enough. It isn't Wren or B&Q, it's a lot better than those so please don't waste your time if you're looking for a cheap kitchen. We are absolutely thrilled with the kitchen thanks to the manager."

"Exceptional, faultless service- 100% recommend. I got my kitchen and two bathrooms through London Koncepts and they are exactly what I wanted (if not better!). The quality of the kitchen is much better than any I had seen in other kitchen stores yet the price was very similar. Shaf has been amazing throughout, project managing everything through covid when I’ve not been able to be at the property myself. His designs were well thought through and made the best use of the space, and seeing it all come to life and looking exactly like the designs has been fantastic. I can’t recommend London Koncepts, Shaf and his team highly enough and I will definitely go back there if I have any kitchen or bathroom needs in the future."