Ladybird Insurance
Burnt Meadow Road, Moons Moat North Industrial Estate, Worcestershire, United Kingdom
About Ladybird Insurance
Welcome to Ladybird Insurance, the premier insurance agency located in Redditch, United Kingdom. At Ladybird Insurance, we understand the importance of protecting yourself, your family, and your valuable assets. That's why we offer a wide range of insurance options designed to suit the specific needs of our clients.
Our establishment is conveniently located in the Ladybird Suite on Burnt Meadow Road in the Moons Moat North Industrial Estate. Our easily accessible location makes it simple for clients to visit us, and we always make a point of offering personalized service to each and every one of our valued customers. As both an insurance agency and a point of interest in Redditch, we are committed to providing a comprehensive range of services designed to meet your every need.
At Ladybird Insurance, we specialize in providing high-quality insurance options for everything from your car to your home, as well as life and health insurance. We understand the importance of making sure that you are protected in every aspect of your life. That's why we work tirelessly to make sure that our policies offer the right coverage for your specific needs.
Our team of experienced and knowledgeable professionals are committed to providing friendly, personalized service to all of our clients. We work directly with you to assess your needs and offer tailored insurance packages that are designed to give you peace of mind.
In today's uncertain world, having the right insurance coverage is more important than ever before. At Ladybird Insurance, we understand that your protection is paramount. Trust us to help you find the insurance options that will give you the peace of mind you deserve. Come visit us at our convenient location and discover why Ladybird Insurance is the choice of so many satisfied clients.
Ladybird Suite, Burnt Meadow Rd, Moons Moat North Industrial Estate, Redditch B98 9PA, United Kingdom
Opening hours of Ladybird Insurance
Monday:
09:00 - 19:30
Tuesday:
09:00 - 19:30
Wednesday:
09:00 - 19:30
Thursday:
09:00 - 19:30
Friday:
09:00 - 19:30
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Ladybird Insurance
"Absolutely ridiculous Rude Hung up argumentative Racist in that refused to talk to a 73 year old that couldn't pronounce her g's and z's. Pulled up information that they should have questioned in the first place. All dealt with. If fact they were perfectly happy to take initial payment before they heard her accent due to her not having a modern phone. Disgraceful on so many levels. It's no surprise to see so many negative reviews. Insurance is risk assessment. Is anyone risk assessing lady bird. I feel let down on so many levels by their customer service and attitude and ability to assess risk."
"They lose a star because it took me over 1 week trying to get through for an enquiry. Always 60+ in the queue and estimated over 2 hours no matter what time of each day I called. I got through eventually by selecting the sales option but was still 6 in the queue. My car was damaged andI wanted to know if it was covered but it took so long I sold it as it was! Insurance not there when I needed it."
"If less was possible I would have given them less: this is the worst company imaginable. To call them takes several hours as they NEVER answer the phone. I have sat on hold for 4 hours today- with the call disconnecting several times, and the music they supply you with is just atrocious. To sit on hold after being told I haven’t sent them the documents they required or my policy will cease in 5 days- and knowing it had taken me the best part of my day today to even try and call them- just a disgrace. I question their ability to help should I need help as I can’t even get them to pick up the calls to resolve an issue with my policy, heaven forbid a claim! My advice- DO NOT USE THIS COMPANY. Although the cheapest on the comparison sites, heed this warning - BUY CHEAP; BUY TWICE, as I now am in the process of switching. Save your time and spend an extra few pound for a company with validity and the reputation to match as Ladybird is unknown and not in anyway competent. 0/10 for customer care, 0/10 for efficiency and 0/10 for overall experience and it’s only been 24 days of having this policy and this is my first car as first company- do not use please ! They need to be shut down immediately!"
"1* is too high for this company. Insure elsewhere, even if it costs £200+ more! I regrettably took out a policy with them. 10 minutes later, they called me requesting my drivers licence copies, V5 documents and dvla code which I sent to them. Another 10 minutes later, they called me stating they were cancelling my policy and keeping £180 for admin fees and cancellation charges for not declaring a previous accident (which I did!!!). After being on the phone to them for 3 hours and threatening them with court, they said they would refund me within 25 days and only deduct £25 as a fee. What a joke!! This was the best they could do, even after they akbowledged the fault was theirs. AVOID THIS SHAM COMPANY LIKE THE PLAGUE"
"I should have heeded the Google reviews, clearly they are employing false reviews on other sites as the Google ones are closer to describing the experience I have encountered. Their customer service has been appalling, their after sales support is appalling and the stealth 'admin charges' they sneak in at every opportunity are often and disgusting. please I urge you not to take out insurance with these jokers if you are considering. I took the hit, cancelled my policy and will be insuring elsewhere."
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