Thornhill Cars

"Order a taxi with a big boot as mum is disabled and uses a wheelchair told them specifically that it can't be a mini bus proceeds to send 3 mini buses and then the starting price they upped to 5.oonand was very rude ended up waiting around hour and half"

"My taxi never showed up. When I rang the offices they where not much help either. Would not recommend this taxi service, it's unreliable."

"Entered one of their vehicles with £240 cash on me stupidly had in my back pocket of Jean's 100% had in the car as paid for taxi! Walking across road felt back pocket felt empty realized I left the money in the car run back to the car shocked the driver who is still employed here and said I didn't leave anything heartbroken at the time didnt cover it gave the company another chance after avoiding for a good year and 1 of their driver made sexual offers/advances at me offering husbands to you unprofessional and should be shut down very worrying as my daughters get older they will not be using this company just a week ago had a taxi booked running later for work made me an additional 20 mins late due to him circling my street driving in circles was very disturbing to watch he looked loopy I informed the base as I walked there as he drove past me twice standing outside my house old guy with grey beard, taxis arrive late and when early for the booked times they try charge waiting time I deliberately refuse the drivers I've had bad experiences with and only use these in emergency situations or late commuting to work people would say what the hell do u still use them for due to not driving and working all the way in Leeds and needing to commute etc also with children when other firms are busy these are always available due to lack of custom!"

"Absolutely unprofessional. I called desperate to get a family member a taxi and the guy could hardly speak english. He then kept saying “2 seconds” and diverted me to a number that rings out for ages”. I called again and he put me on hold and did it again. I called again and he then used profound language and released the call. This was around 11pm last night. Absolutely ridiculous."

"I was pleasantly surprised by the service I received. It's quite rare these days! I got a text before pick up with details of the car, and a thank you text after drop off. The driver was lovely. The trip actually cost me less then quoted. This makes me think that this firm is honest as well as professional."