Discount Beds

"Good customer service staff was very helpful would shop at discount store again"

"I put a £200 deposit down on a Matress and was told it would be delivered within 10 days. After this they said they had the bed but had many deliveries. Now we are a month without a Matress and £200 down! And they won't answer the shop phone or their mobile phone. :("

"Do not order from this shop! Placed my order on Monday. Was told delivery would come between Thursday - Saturday. Was not delivered. They received the product and did not call to say it had arrived. I had to call the store and be told it would now be delivered on Monday. Awful communication and awful customer service. Would not recommend."

"Recently I ordered a bed on a Monday for a delivery asap. But he said he can deliver on Saturday. I paid the full amount as well. Tuesday morning a guy call from the shop and said they are going to deliver. I said no one at home if you can deliver after 5pm. He said he will check and call back. No one called me until Saturday 2pm. When I call the shop the guy said I can't deliver until next Tuesday. I said you promised. He said no and I asked for a refund. Then he said 20% surcharge for the refund. No apologise at all. I took my money back as I didn't want to deal with these dishonest guy. Public if you think about your money and time do not deal with this guy. Not value for even 1 star rating."

"Owner is extremely rude and poses threatening behaviour when a refund is needed and refuses to give the money back! Unless you want to be ripped off do not buy anything from this shop"