Gaddes Noble Property Lawyers 7 Saint George's Square, Huddersfield HD1 1LA

"Absolutely awful, never responded to emails and were impossible to get through to on the phone. Repeatedly sent my personal information (including name, DOB, bank details, home address) to an incorrect email address and just shrugged it off when I raised it as an issue. Everything was done "digitally" which actually means they email everything to you and you have to print it off and scan it back. I requested documents to be posted out to me and was told they couldn't because of covid concerns. I also had a situation where the sellers had incorrectly filled in the fixtures and fittings form saying that they were excluding the fitted kitchen. I raised this (couldn't believe that the solicitor didn't pick it up, but anyway) and they just shrugged and said it was probably a mistake and they wouldn't request another form. I had to fight and fight to get it redone. Took them over a year to send me the final documents and then they sent them to the wrong address even after I emailed twice to say I had moved. Read the other reviews and avoid!"

"Worst experience with a solicitor ever. If i could give 0 stars i would. Had to de instruct them before we lost our buyer. After instructing in November and initial comms to be fairly quick and welcome pack filled in. They did virtually nothing for 2 months. 4 weeks before replies to emails, nobody available on the phone. Ignoring repeated requests from myself, housing association staff, estate agents and buyers solicitors. Absolutely 0 customer service and 0 duty of care to clients. Our new conveyancer has done more on our case in 24 hours than they did in 3 months. Avoid at all costs."

"Very slow progress throughout the conveyancing. Received demand for stamp duty which should have been paid. Land registry is still not updated. No replies to contact form or emails to PM Law. Have contacted land registry to get more information. Seems they do not care once they have your business they will take their own time to do things unless they just don't bother at all"

"Would never use again, slow, rude, no communication, Sue is incredibly rude with her huffing and puffing at you down the phone if you dare to question the process or how long something is taking. Paulette never seems to actually be at work and or is "working from home'' and can't be contactable. Once we kicked off about not been kept in the loop the communication did improve slightly to an almost acceptable standard. Spend your money elsewhere with a company that cares."

"Avoid! Would give 0 stars if possible. I had what could be one the most straight forward house purchases possible. I had no chain and a was a cash buyer (could easily prove money wasn't laundered etc), the seller also had no chain, no complications with boundaries etc. Despite this the sale took 7 months. Whenever I called for updates I was always told by reception that they were busy and someone would call me back, they never did. The receptionist was rude and didn't care about any concerns raised over lack of contact. They repeatedly ignored emails when I tried that instead. Didn't do anything to chase the other solicitors when we were waiting for info/documents, that always fell to myself and the estate agent. Who knows how long it would have taken if it had been left to them to progress things without intervention. Repeatedly spelt my name as Nicola not Nicole on key documents and in their emails to me, even after I'd pointed out this wasn't my name (unbelievably unprofessional when dealing with legal ownership of property and also just common courtesy when in correspondence with your own client). For example, information sent to HMRC was in the name Nicola, which I've had to correct myself. Didn't send off stamp duty payment on time so I got several warnings from HMRC about non payment over many weeks after the sale had finally gone through. 6 months later I've had to enquire with Land Registry myself when I found the register was still not updated, who state that they haven't heard anything about the sale which is why the old owners are still shown on the registry. Absolutely horrible to deal with, do not use this firm! I can evidence every single thing I've mentioned above."