Regent Maritime Hotel,

58-62 Regent Road, Liverpool, Bootle L20 8DB

"Dirty sheets in first room, when I reported this at 9:40pm was asked 'why was I only reporting this now'. First room also had very harsh overhead lighting, only one bedside table and no bedside lamps. Felt like a cell. Given another room with clean sheets after complaining about the dirty sheets. Requested partial refund due to this and other issues but this was not given. Hotel is in a run down industrial area with seemingly no shops/restaurants in walking distance on a main road, opposite a ???gasworks. Numerous health and safety issues e.g. interior doors were flimsy not fire doors, no automatic lighting in case of fires in communal areas. One window wouldn't shut in the second room - first floor so would have posed a serious danger to any children staying there (was a double plus single room so very likely). Would have liked to report this when checking out but there was nobody on site to report to. Very expensive at £109. Also had to pay £3.50 for parking - stated to be free on booking.com and not able to park on the road due to access requirements of the warehouses there. There are multiple pictures of the bar /seating area on booking.com however this was not staffed and they are not offering breakfasts. Total rip off, dirty and unsafe and would have gone home but for the fact that I needed to pick something up in the area the following day."

"Expensive £143 for 1 night also had to pay to park i didn't check in till gone 6pm and by 11am being rushed out with no consideration. When we politely said to the cleaner 10 more mins the dirty look I received off her walking down the stairs when I am 6 months pregnant also with my 7 year old daughter made me feel very uncomfortable if looks could kill! Grubby room, filthy floors which looked like they had never had a mop. The rail in wardrobe broke when I hung 3 items up, broken fixtures all over the place, broken blinds. th The shower took more than 30 mins for the water to heat up. Lumpy beds with a dip in the middle most uncomfortable nights sleep of my life. Television not working, no remote when asked for one at reception literally got handed about 8 different remotes and got told to try them all ok it turned the telly on but couldn't pick up one channel! Run down and located in a rough part of Liverpool in an industrial estate. Very rude and unhelpful staff would never stay here again even if someone paid me too steer clear!!"

"Very friendly staff and very reasonably priced for a short/long term stay. Visit with my family and we got three rooms all next to eachother which was great. Down side is that not all bedrooms have bathrooms and showers. Some of the showers were broken and need fixing. Other than that it was great."

"First impression was that the hotel was in the middle of some significant renovations. The bedrooms were all brand new, clean and warm. Beautifully decorated with new beds mattresses and bedding. We asked for extra pillows and had them within minutes. The staff were friendly and could not do enough for us. Towels provided but not hot drink facilities in the room but it was not a massive problem as coffee was readily available in the dining room."