Pontins Southport Holiday Park

"Restaurant? I wouldn’t really call turkey dinosaurs with watered down gravy restaurant food. Also, rummaging through forks to find a clean one doesn’t really scream 5 on a Food Hygiene Rating. Fish fingers tasted like washing up liquid which isn’t really ideal. The tongs to pick up the puddings with, were covered with frosting so couldn’t use them to pick up the food. The staff were short when we mentioned this. Also, seeing the staff handle the salad with unwashed hands alone was off-putting enough. Awful customer service, hygiene and taste. I’d completely recommend the Snack Shack which is outside the main building. Also the fish and chip shop near the restaurant. So there are more options which are actually delicious. Actually edible."

"The place itself is really rundown. Could do with a lick of paint, windows washing, upgrade on some furniture, half the amusements don't work. But, the entertainment is great! Enjoyed every night. The beach is 5 minutes walk away and is lovely! We had a classic apartment where you had to pay extra for the electricity. We put £10 in on Friday and it lasted us until we left Monday. I would come back here again for a cheap holiday just for the entertainment."

"We have just spent five days at this holiday Camp. Our one bedroom appartment was very clean and had everything we needed. However, the two mattresses were uncomfortable and the front door and windows paintwork was pealing off. This was not a good first impression. The staff were all very smartly dressed and helpful."

"On arrival, poor quality of cleaning in the chalets (this includes, floor, cupboards and draws). No mop, bucket or broom for you to rectify yourself. Self catering items missing that should be there for up to 6 people. However, you can get a mop, bucket and broom from reception, but I'm not understanding the theory behind this. Why not have it there in place already? I would have given it a quick sweep out prior to departure if I felt it was justified. The place is looking tired and run down. A lick of paint on external areas would help this. Is this due to low budget constraints from the upper management, possibly. Or, is it down to the work and lack of regular on site checks by the on site management, possibly. Either way, it was disappointing and a word to describe it was...... Scruffy! It is cheap however, but weighing things up, it's not actually that cheap for a 4 night stay. Would I visit again..... It's fairly unlikely. The only draw is that Southport itself really surprised me and I really liked it."

"We have been twice since October half term. Granted the accommodation isn't the best. Sometimes needs a freshen up by yourself. Both places we have stayed the room hasnt been to bad. We did club and standard. Standard is cheap and the electric was too. Very basic. However for the price you cannot expect anything too grand. Apart from that the entertainment and kids activities they put on is good we enjoyed it and so does my son. When you go on holiday no one talks about the accommodation do they just the experiences. Great location beach literally on your doorstep Blackpool and Liverpool an hour away. Lots to do. The staff are friendly. I'd rather pay a smaller price and have more spending money. I hope they do the place up I'd be happy to pay more if they do and its a good park if looked after. All 3/4 stars for me. Wed go again no problem."