A-Plan Insurance
149-151 Stratford Road, Shirley, West Midlands, United Kingdom
About A-Plan Insurance
Welcome to A-Plan Insurance, your trusted insurance agency serving Shirley, Solihull and the wider United Kingdom. Our establishment is conveniently located at 149-151 Stratford Road, making it easy for you to visit us and discuss your insurance needs with our expert team of advisors.
At A-Plan Insurance, we understand that finding the right insurance coverage can be a challenging task, which is why we are committed to making the process as simple and stress-free as possible. Our team of friendly, knowledgeable and experienced advisors are dedicated to working closely with you to understand your unique needs and provide tailored insurance solutions that meet your requirements and budget.
Whether you are looking for car insurance, home insurance, business insurance or any other type of insurance coverage, we have the expertise and resources to help you secure the best possible policy. We work with over 30 leading insurance providers to ensure that we can offer a wide range of options and competitive rates, while also delivering exceptional customer service and support throughout the entire process.
As a point of interest, we are proud of our reputation as one of the UK's leading insurance agencies, with over 50 years of experience in the industry. We have a proven track record of delivering high-quality insurance products and services that meet the evolving needs and expectations of our clients, while also staying ahead of industry developments and trends to ensure we remain at the forefront of the sector.
So whether you are looking for personal or business insurance, come and visit us at A-Plan Insurance to discover how we can help you protect what matters most to you. Our doors are always open, and our team is always ready to assist you with any questions or concerns you may have.
Photos of A-Plan Insurance
149-151 Stratford Rd, Shirley, Solihull B90 3AY, United Kingdom
Opening hours of A-Plan Insurance
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of A-Plan Insurance
"I have had my insurance sorted by A-Plan for the past 3 years now. They are amazing. My first contact was with Clair and she made sure I got put with the right people. She was so friendly and helpful. Carl has been my main point of contact. He saved me so much money on a home insurance quote and even got me more coverage than I had before. This year it was even cheaper. His customer service is amazing, he has always been so helpful and supportive, answering any questions or queries that I have. I would honestly recommend this branch. The help and support they offer is above any other company I have used in the past. They really make you feel taken care of as well as saving you money with competitive quotes."
"I didn't find them helpfull ... I previously had a policy canceled due to know fault of my own (which is getting sorted now ) it says on thier website they help with this sort of thing ...they couldn't find me anything in the end after 4 days of trying the 1st initial phone call with amina sounded promising but didnt get my call back and had to chase it up myself . In the end I found a policy myself online without even doing phone calls now in my opinion if they as professionals couldn't find me one but I did myself they can't be that great !everyone has different experiences but for me it was just a waste of time ."
"I've used A plan for my commercial insurance for nearly ten years. Unfortunately I had to make a claim last October on my policy. I was told no problem your not at fault especially with 2 independent witnesses and a company will call you shortly. They took on all my claim. Only when I tried to upload my driving licence 6 hours later I saw hire vehice cancelled. I called the company to then be told I shouldn't have been told it never shouldn't have gone to this outsourced company through A plan. A plan were far from helpful. Calls and emails weren't responded to frequently, admin work neglected delaying my payment for claim to name a just a few problems. I was told my van was written off. I took out many policy's when insuring my vehicle to ensure if I was ever involved in an accident I would be fully covered and have least affect on my earnings and business under the advice given by the "professionals". Little did I know the replacement vehicle replacement was a ford fiesta!!!!! I have a crew cab transit lwb to transfer materials and tools around as well as up to 6 persons. They may as well have offered me a push bike for how much use a Fiesta would be to me. Few month's down the line I have recieved messages from members of the public saying my company has been trespassing, damaging property etc. Baffled by these comments I then found out my old "written off vehicle" has been sold on and used by some else with all my company's contact numbers, email, name clearly displayed!!!! Once again I was phobed off and told the insurance company has followed procedure, which is utter nonsense as your can clearly see all my companies/personnal details FULLY on my old vehicle!!! Far from helpful I was left to do all the chasing yet again. Perhaps I should set up office next door on the High Street and call myself A plan with all their details displayed and see how long it takes to get a reaction!! Now when my insurance is up for renewal I've done all the chasing yet again for a renewal price, and I got told I'll get call backs but nothing. Finally after waiting 2 weeks for a call back I called up again and got through to someone. They kept me on hold and told my insurance increase is from around £1000 upto now £3500!! Bearing in mind my 10 year no claims were protected and the only claim I've ever had to make. Fortunately I already searched elsewhere and got a premium of £1050 for the exact same policy. Clearly no effort made by A plan what's so ever. This is by far the worst customer service I have EVER recieved in every aspect. I used to recommend to a few of my clients, I wouldn't wish this company on anybody. "Working" from home surely isn't doing your business any good at all, at least your staff have plenty of time with their feet up at home. I think if they continue in the manner they are at present they'll be at home permanently but now with unemployment and no pay."
"Called these people today, with a view to transferring my insurance policy to them and also taking a specialist car insurance and home insurance. They were so honest, got me the best deal on specialist car insurance, but honestly advised me to stay put with my other car insurance and home insurance companies. Cannot fault them and will most definately transfer at renewal date, even if more expensive as honesty and good advice and good customer service is worth paying for. Marilyn Melville"
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