Premier Inn Runcorn hotel,

Chester Road, Murdishaw, Runcorn WA7 3BB, United Kingdom

"Car charger broken, has been for months it seems; yet they still advertise it as a facility. I would have picked a different hotel had I known. Seems petty, but it meant driving out and finding a fast charger for an hour when I really wanted to be in bed."

"Room was good and the staff were great except in the beef eater. The breakfast was terrible! We all ordered poached eggs and the chef clearly can't cook them they turned up so over cooked, then waited 15 minutes for replacement fried egg which was so under cooked and the plate full of oil! The Sausages were stone cold as well! The chef clearly needs some desperate training! Makes it worse that all 5 of us were all kitchen managers/Hotel managers from other premier inns!"

"Lovely hotel to stay in. Staff were very friendly and rooms were perfect. With having some mobility issues I like to have a lower bed, large bathroom and close to reception. The room we were given covered all three. While staying we visited the adjoining Beefeater and let's just say service was far from perfect. As we had booked meal deals for the two nights, the Premier Inn staff arranged for full refunds and could not have apologised more, even though it was not their fault. I've posted details against my review of the Beefeater so hopefully it will be looked into. Don't let this put you off staying in a lovely hotel."

"Getting a bit old and tired on the half where the reception is located. Areas in the room where cleanliness was questionable, especially in the bathroom. I don't think the room was used often as it smelt of dead old wet cat (room 30). After investigation, I think it was coming from the bathroom. Noise in the rooms located on the motorway side is unacceptable. There are better noise insulating windows available."

"Very good premier inn. On arrival I was greeted by friendly staff who got me checked on quickly and guided me to my room. The room itself was clean and very comfortable with adequate provisions in the form of coffee and tea. It was also nice to get a bath! I would gladly stay here again hence the five stars, thank you!"