Prince Street Clinic

"To say I had been waiting on an appoitment for some time would be an understatement. I arrived before time as advised on the letter they sent me. It was a good ten minutes before the clinic actually opened but - like I said - I was acting on their advice. When the Receptionist opened the door to me - and at least two other patients - she was rude, insisting how the clinic did not open before 8.30am implying we had wasted our time turning up before then. Clearly she had made time to watch us all standing around outside. When I asked for a wheelchair (not that unusal a request for a diabled person) she told me abruptly that they didn't have one and that no clinic would provide such a service. Good start to my day. The appointent wasn't much better with the 'medical professional' having to repeat several of the tests which didn't fill me with confidence. It was a relief to get out of there and go home. I hope my G.P. doesn't refer me again to this place as I won't be attending."

"Booked my appointment easily online. Staff were friendly and welcoming."

"Very calming appt for spirometry, nurse Karen was lovely, talked me through everything & was so friendly, was seen straight away & appt took about half an hour, still awaiting results!!"

"once you get an appointment things are fine but you have to continuously phone and phone after getting the recorded message that all operators are busy, making the service quite inaccessible"

"I have phoned prince street clinic four times over a few days and just get a recorded message to phone later all operators are busy. How does anyone get in touch by phone. Service is inaccessible."