Yodel Sandwell
Brades Road, West Midlands, United Kingdom
About Yodel Sandwell
Welcome to Yodel Sandwell, an established point of interest located at Brades Road in the Oldbury area of the United Kingdom. Our institution is dedicated to providing an exceptional level of service when it comes to postal and courier deliveries.
As a trusted name in logistics, we understand the importance of timely and safe deliveries for businesses and individuals alike. Whether you are shipping important documents or packages, we offer a range of services that cater to your specific needs. Our team of trained professionals use the latest technology and equipment to ensure reliable delivery services to any destination locally or internationally.
At Yodel Sandwell, we pride ourselves on offering competitive rates for our services without compromising on quality. Our user-friendly online platform enables you to easily track your parcels and monitor their delivery status. Additionally, we offer a range of optional services such as signed for deliveries, next day deliveries or weekend deliveries to meet your specific requirements.
We are committed to preserving the environment and reducing our carbon footprint. Our team actively reduces waste and promotes energy-efficient solutions throughout our operations.
With years of experience in the industry, Yodel Sandwell has become a trusted contact point for businesses and individuals alike. We value our customers and strive to deliver the best possible service experience. Visit our establishment today for all your delivery needs.
Photos of Yodel Sandwell
Brades Rd, Oldbury B69 2RB, United Kingdom
Opening hours of Yodel Sandwell
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 12:00
Sunday:
Day off
Reviews of Yodel Sandwell
"Big thank you, Yodel, for the trusted delivery service provided at an affordable price, especially during the postal strikes. Tracking updates at every stage and phone customer service help desk is easily accessible. Best wishes ❤️"
"Appalling. My parcel was 7 stops from my house, I could see the location on the tracker. Then it never went any further. So I contacted their no help department. They said it would be delivered up till 9 o'clock. It wasn't, although they sent a message claiming that they had tried to deliver it. They didn't, not unless they have ninja's working for them because they somehow avoided my CCTV, Smart Doorbell and failed to leave any footprints in the snow before leaving without posting a calling card. I rescheduled a delivery 2 days later but that failed too and 6 days later I am still trying to find out where my item is. I tried visiting the depot, they couldn't find it although it was scanned into their system. They PROMISED to ring me and let me know the outcome of their search. They didn't of course, because we are talking about Yodel here. So I'm guessing they will put it down as 'lost' despite it being a large and heavy item. It was supposed to be a Christmas present and the store have no more stock. Thanks for nothing Yodel, it looks like someone else will be getting my present as it was scanned into YOUR system."
"The driver couldn't find the delivery address - a school. It's the only school on the road. Re-delivery scheduled for the next day was cancelled. Had to arrange a collection from the depot instead."
"Genuinely the worst delivery company out there. A logistics company that's no good at logistics. Parcel was meant to be delivered on Saturday. On midday they contact us to say we need to get in touch as they need more information about the address. We try several times but it says no one is available, can't even get put in a queue to speak to someone so have to wait until Monday. We contact them on Monday first thing and ask what additional info they need and they say they don't need anything else. They can't reschedule the delivery for the same day as they don't have it (??), so they book it in for Tuesday. On Tuesday morning we contact them again to confirm that the parcel will definitely be delivered that day. They are absolutely certain it will. Come Tuesday evening, and still no parcel. So contact them again and guess what they say they need more information again! We also what information they need and they then say they actually have everything already. What?! Delayed twice now for the same reason of needing more information when they did not actually need more information. They book it in for Wednesday (tomorrow at the time of writing) but I have no hope for it considering we keep recurring the same events. At this point, I contact the sender and ask them to chase because it's been ridiculous. We have to sign for the parcel so we've been waiting around. The sender manages to speak to yodel and after being told the delay was due to protests (there are no local protests here, so they're just making excuses) they commit to delivering on the same evening (Tuesday) as they deliver up until 9pm. That was obviously just a ploy to get rid of them as there has not been delivery. Still waiting, spent 2 days waiting for the parcel. Been lied to again and again. This parcel is my router for my broadband so I'm writing in a house, where I'm meant to be working from home but can't as I have no internet and will now be waiting unable to work for a 3rd day."
"very very rude staff misbehave with the customers. Staff over oldbury depot must need training how to behave with the customer. Will also report this to relevant departments further action need to take. There must be two counter for parcel one for commercial customer and one for normal customer. Staff members shouted at me i need to wait in long waiting queue along with van althoug i am not the customer . I need to deliver 7 to eight parcel not 80 or 100 . Now my parcel is also lost they did not scan my parcel."
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