Pretty Faces UK,

8 Millfields, St Helens, St. Helens WA10 5RG

"Would not recommend, Two nights before my appt I came out in cold sore. I messaged as soon as it appeared to inform and reschedule as I had paid a £30 deposit. She asked for pictures and she explained there is a 48 hr rule for amends to appt. I checked I was 2 hours out this window. However she asked me to send her another £30 to move the appointment. (I did not request to cancel at any point) and I thought it was in her best interest to move me as I had a highly infectious active cold sore, it would have protected herself and her clients. I received a email confirming cancellation of the appt. I was not willing to pay an extra £30 to move my appt onto of the other £30 lost. She acted like she was ok by ‘moving’ the appt but it essentially was a brand new appt. What happens if I break out in another cold sore? This approach is beyond me and so unprofessional as working with skin there are a lot of unwanted common skin problems that can crop up i.e cold sores, conjunctivitis, impetigo etc. Maybe you should consider this in your terms and conditions. Oh to add she explained I would need to be hospitalised to be able to reschedule it… But a highly infectious active common virus does not qualify."

"I had a Hydrafacial with LED therapy with Gabriella yesterday and my skin feels so fresh and glowey today. I had a bit of break out and it’s already clearing up, the massaging bed is also a fab added touch it was super relaxing. I have also attended one of Gabs skincare courses a couple of years ago which really set me up adding skincare treatments to my business, she is so knowledgeable and always on hand if I ever need to check anything. Thanks Gabs xx"