Smokers Paradise

"Rude person ( never select this location for the parcel to send or receive)"

"Every single time I'm trying to send a parcel and is this male on shift, he'll always say " the system is down " and give me bad looks, every single time ! And if you do use their service in the end and you say "thank you or hello " you will never get any sort of answer back for showing your respect . I will try to avoid this shop and I'll be well pleased if one they will be closed for good as people like this doesn't deserve costumers and respect. I'd give less than a star if was possible. He is very rude and can quite ruin your day with he's attitude."

"Very rude, patronising and unhelpful staff. Avoid for any click and collect items, especially if you're a woman on your own!"

"Tried to collect parcel this morning with tracking code and signature confirming parcel had been delivered to this shop. Extremely unhelpful male assistant refused to hand over the parcel and said I needed another code. I explained I had all my ID including passportand showed him the email saying my parcel had been delivered. Again he refused to hand it over and insisted it was not there and wouldn’t go and check. The delivery company spoke to him directly and it miraculously became available when previously he insisted he did not have it. Returned to collect it and he had disappeared but parcel had appeared! This place should not be used for deliveries and I would not buy anything there on account of his unhelpful, lying, rude attitude"

"I Went to collect my parcel on a Sunday. I approached the man very politely and he was instantly rude to me. He said he “can’t be bothered” to do parcels on a Sunday. I thought he was joking but he genuinely wasn’t going to give me my parcel or even look for it until I refused to leave until he had. He gave me dirty looks and made me feel so embarrassed. If you don’t want to do collections DO NOT DO THEM. If you’re going to be rude to customers do not work in a customer facing environment."