Island Furniture Co
8 Dacre Street, Liverpool, Merseyside, United Kingdom
About Island Furniture Co
Island Furniture Co is an established furniture store located in Bootle, Liverpool. We are your one-stop-shop for all your home goods needs. Our team of experts has an extensive collection of high-quality furniture to make your home look and feel complete. With years of experience in the furniture industry, our team has mastered the craft of providing the best furniture design and creating high-quality pieces that are built to last.
At Island Furniture Co, we understand that our customers have diverse tastes and preferences when it comes to home décor. That is why we have a vast selection of furniture from classic to modern, antique to contemporary. Whether you are looking for a new sofa, bed, or dining table, we have the perfect piece to complement your home's interior design.
Our furniture store is spacious, and you will enjoy a comfortable shopping experience while our knowledgeable staff guide you through our vast collection. We pride ourselves on providing the best customer service and ensuring that all our customers leave our store satisfied. We also offer delivery services to our customers within the Liverpool area to ensure that your furniture arrives safely at your door.
Island Furniture Co is also a point of interest for tourist attractions in Liverpool. We invite you to come and explore our wide selection of home goods to enhance your home's ambiance. Visit us now at 8 Dacre Street, Liverpool, Bootle L20 8DN, United Kingdom, and transform your home into a cozy and comfortable haven.
Photos of Island Furniture Co
8 Dacre St, Liverpool, Bootle L20 8DN, United Kingdom
Opening hours of Island Furniture Co
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Island Furniture Co
"Why did I not read these reviews before placing the order? Order placed date: Sep 2022 Order Placed from: Dublin was told 6-10 weeks, however, the order took around 16 weeks. The driver left an item outside of our home with whole wood pallet which we have to dispose of ourselves. the lady on the phone was good however company is not a great company to deal with. They ignore emails and send defective products. I gave them multiple opportunities to come back to me, however, they don't don't give a hoot once money is taken."
"We are very happy with our new bedroom suite from Island furniture. Items were delivered to the room of choice and the drivers even took away the packaging. Good job all around"
"So rude, no respect for their customers and the money they invest in their business. My partner and I placed an order and was told only after departing with over a grand that delivery would take 8-10 weeks. When we emailed for updated delivery date they said it had been extended to estimate 14 weeks. Over 3 months! They did not inform us of this on their own accord, we had to chase. No mention of this when you purchase from them online. They don't actually have the product they are selling in stock or the supplies to make it. Completely and deliberately miss-leading on the website. I imagine to facilitate their company cash flow. Take the money and deal with complaints later, it's already in the bank so. When I called to discuss this and why their company misleads their customer on their website I was put through to a very rude women in dispatch called Maria, who spoke over me, consistently and relayed "we have been on the phone for 5 minutes now" so clearly didn't have the time for me and relayed a lot of exasperation that she was even on the call. No understanding of my concern that we had paid over a grand for a bed with no understanding of when it would be dispatched. Didn't feel this was inappropriate or understand the concern or frustration. Maria showed no respect for customers that have chosen to purchase and support the business she works at and in turn her job and was an unfortunate reflection of this company key values. To quote their website..."Service We know that you don’t only want top quality furniture; you want it to be delivered safely, promptly and by friendly and professional staff. That’s just what you’ll experience when you order from us, and we deliver nationwide so you don’t need to worry about your location.""
"I saw the garden bench in the sale and thought it was exactly what I was looking for I wanted it to coordinate with another bench I bought previously. It coordinates perfectly well and is a very solid, well made piece and very good quality for the price. Very pleased with it. Only drawback was I had to wait in all day as the drivers could not give me an exact time."
"From the moment I ordered online it was great service right through to delivery, the sleigh bed is beautiful and real statement piece in our bedroom and it goes perfectly with the matching furniture we already purchased from them. The delivery itself was simple , had contact the day before and then two hours before the truck arrived. Drivers were polite, and helpful , all in all another exceptional buy making me a very happy customer who will definitely be back for more, A big thank you to everyone at Island Furniture Co"
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