D'Wine 34-36 Margaret Street, London W1G 0JE

"Avoid this shop at all costs!!! I went there once to drop off my parcel with Evri and was told just to leave it in the back of the shop where the other parcels were. I was given a receipt but the man didn't scan it in front of me. Although the receipt was linked to my parcel (it said I dropped it off a day later than I did) it never changed its tracking status. Evri launched an investigation but didn't find the parcel - it got lost. I would never go there again!!!"

"The most rude and self important people work in this shop. Judging by the previous reviews I am not the only one who thinks so. I was almost not about to write a review because I thought maybe they were having a bad day but I believe that they are just unkind and unprofessional people. Came to do a UPS return and she refused my package as it wasn’t taped up, even though I had brought my own tape to tape it and just wanted to confirm where she would like the invoice, inside or on the outside of the box. She told me I wasn’t allowed to tape the box in her store. She told me to come back when I was ready and said to tape it outside. Appalling really when there was space in the store and she could have let me tape my box there. I left and will never give them any business. I will attempt to escalate this to UPS as they do not deserve the business! Avoid at all cost."

"The service doesn't even deserve the one star given - My parcel had been refused as they didn't have enough space and no information is given on how else I can track the package that seems to be delivered there. Don't go there - honestly the way they treat other people is just redicilous. I understand that you need to inform people you would use the fridge when writing an address but use manners when doing so. They wouldn't accept being shouted at. Just argh horrible"

"It takes some effort to get 180 people on Google to bother giving a one star review to a small shop like this. As has been vividly described by so many others, the Indian woman behind the counter really keeps delivering: loud unprovoked rudeness... A fascinating sight!"

"Unbelievably rude and impatient staff. I went to use this for a UPS return. The man in there looked at me as of to say ‘what do you want’ I explained I was here to drop off a package and he immediately started shouting “your package is not ready” and started blaming me for not having the box ready. I had all the paper work ready and he wouldn’t explain what I had to do. I explained to him that I needed help to understand what to do and he continued shouting. He’s the rudest impatient person I have come across. I will never use this shop and never give it my business."