Jeroboams Hampstead

"Nice store, knowledgeable staff. Amazing wine selection, small but interesting range of craft beers. Wish they sold cigars!"

"For all the supposed affluence of North London, the offering in many of its wine shops can be disappointingly down-market. So I was pleased to discover a Jeroboams in Hampstead. Decent selection of Burgundy here considering it's a relatively small shop. Found some Vosne Romanée which is something of a rarity in a regular wine shop (I usually have to go to specialist Burgundy merchants online), plus there's a few Burgundy Grand Crus on offer, as well as a bunch of other village level offerings (Gevrey Chambertin and chums) which looked ok. Interestingly not much in the middle there (1er crus), but that might have just reflected the stock on one particular day."

"The staff are very patient and spend a good amount of time trying to help you find something. They have a great selection of wine too which are fairly priced."

"Treated with such disregard, suspicion, disrespect and genuinely unpleasant and unhelpful. One of the other member of staff did apologise but the manager of the shop was so rude apparently as I am not on the system and not 'known' to them I am not an important enough customer to be treated with respect. Although I work and live locally popping into the shop to buy wines as well as ordering through deliveroo all the time from them. Overall very square, unhelpful and unpleasant to deal with, I left the shop promptly almost in tears. I will be looking elsewhere from now on!"

"In-store experience is extremely helpful and some very nice wines. However the three stars is balance this with the the terrible experience of ordering from one of their mail shots. After 5 months I have still not received the order. I understand delays, however I have not had a single update without having to first chase every month. Now pending a response to a request for refund - 3 days and counting"