Nisa Local 28-30 West Ham Lane, London E15 4SA

"Avoid - advertises as being a PayPoint supplier but always like trying to negotiate a peace treaty to get the service. About 50 other small newsagents in the same area. I’d therefore recommend anyone use one of the others. #welcometocapitalism"

"Liars and judgemental homophones. Left my luggage there while doing a return before going to the airport. Called and they claimed it wasn't there and were quite rude on the phone. I knew they were lying based on their tone of voice so I walked back 20 min and found it was there. The two boys with pubey beards (not men) at the counter where acting supper offish towards me and laughing between each other while looking at me. Overall a garbage establishment. Would avoid. If you need an Evri return, go to the Tesco near Atherton Leisure Centre."

"Listed as evri parcelshop but don't do it. Listed as paypoint but they don't do this either."

"Most outrageous experience. They received my Evri package, and the content was clearly stolen. They made a hole through the package and stole the contents. When I asked them to report the stolen items to the delivery company because they claimed "this is how they arrived", they refused to, scanned the code as "delivered" anyway and tried to completely dismiss me. I have never been treated so rudely in my life. I am right now filling in a report with Evri to make sure they don't drop off items anymore."

"Rude, unprofessional and inappropriate staff! I went there two times to use the collectPlus service; the first time I was helped by a lady to return a Levi's package, and everything was ok. The second time, a man told me he wouldn't accept my packages, because the dpd driver had previously rejected to pick them up. I insisted and tried to explain that I had previously returned packages using their service, and that their store was shown as a valid collectPlus point online - he then started to yell at me, call me "darling" (in a patronising way) and tell me to leave because he had other customers to attend to! Because he was yelling, the people in the store started to look at us, to see what was going on, which was very embarrassing for me (I looked like someone who was looking to cause trouble, when I am not that type of person at all!). As I realised there was no way with this person, I left and luckily found another collectPlus point, which accepted my packages. If you need to use the collectPlus service here, do not do it, unless you want to be yelled at, insulted and patronised and your day to be ruined! PS: I have also written a lovely and detailed complaint email to collectPlus, so that they know who they're supposedly working with!"