Tesco Express

"Every morning is horrible to buy as they're still organizing the merchandise, even dangerous for customers with all the boxes around, if you ask someone for a product they just say FINISHED. Plus, they never have Euromillions."

"The manager(some Indian guy) was so rude. Was trying to ask him a question and he kept walking away. When a white lady asked him a question he gave her his complete attention. Also there was a rude short little Asian woman(apparently she's a weekend manager her name is Farzana) who wears way too much foundation and make up followed me on Saturday. Then she has the nerve to ask me if I bought anything. I was like listen lady this is my local and just because someone comes in doesn't mean they have to buy something. These people working there are complete idiots and not doing their jobs properly apart from Franchesca(she's always been nice). They act as if this is India or something where you can be rude to everyone. They need extensive training in customer service skills amongst other things. Complete and utter donuts working there. Tescos need to hire more professional staff. Living in a high end area i would expect higher standards from Tesco staff. Maybe it's time I speak to Jason Tarry or Ken Murphy."

"No consideration for the customer whatsoever, a shame considering the location of the branch"

"Doesn't operate well during rush hour, unclear define lines at the checkout"

"Limited range of products but they have 'the essentials' for a local branch. Reasonably clean but so tiny and very limited space to move around especially during a pandemic. Lines are always long for the till. The self-service tills never seem to all work except a few. Most people tend to line up for a proper till where the staff will serve you but don't realise you can use if available a self-service one. Only use the latter for card payments. Cash you need to wait in the long line! Always only one member of staff, sometimes two on the till which is annoying. They do have really good offers and very cheap too. A packet of biscuits is a fraction of the price compared to the newsagent near by!"