Pickfords Pharmacy 94 High Street, Dunsville, Hatfield, Doncaster DN7 4BX

"Excellent pharmacy, walked in, got my prescription within minutes. The new manager is wonderful and the asian gentleman who served me was very polite and helpful. Thank you for being an amazing part of the community"

"TOTAL SHAMBLES OF A PLACE !!! We have had nothing but constant prescription problems since Mr McGill left the chemist, and Pickford took over. Wrong medication issued, wrong strength medication sent, missing items, prescriptions not been delivered, prescriptions not on time, blaming the doctors surgery, blaming new computer systems we have heard every excuse in the book. This is not good practice when they are messing with peoples life saving medication (both my 76 year old parents need life saving drugs !) They employ arrogant staff (except Sheila who has been a lifesaver over the years) in the end we had enough and moved 2 months ago to Weldricks on Crookesbroom lane (they have been nothing short of amazing ) after a lot of threatening to leave, I only wish we had done it sooner. I know we are not the only ones who have had problems and I struggle to see how they get away with it…….my advice to anyone having problems is it will get worse not better, get yourselves moved to elsewhere and save yourself the heartache and upset we have encountered from these so called experts !! If I could leave zero stars I would do but it won’t allow it !"

"Hopeless. Nearly four pounds for delivery so we opt to collect. 'Yes your meds will be ready Friday'. No meds on Friday morning. 'Call back in twenty minutes'. No meds ready. Eventually after numerous calls they are eventually ready late afternoon. So many excuses for shambolic service including 'one of the assistants has just walked out on us'. Would you really say that to a customer even if it was true? Sacked them off and went to Wheldricks. I expect this branch of Pickfords to be closed down anytime soon."

"I find that this pharmacy has gone downhill since it was taken over from the people that used to run it. If you try to 'phone you are told to e-mail them, and they do not bother even bother to reply,. At first when mistakes were made by them, not only to us, but to other people that we know, allowances were made for teething troubles. But surely things should be better by now. What about people that have no e-mail facilities cannot get out, and rely on the 'phone and deliveries."

"Not very good at all at the minute seems really unorganised from me ordering my prescription to actually getting it took 6 days and then i had to go and pick it up when it should of been delivered? Not much choice in the shop either for a chemist. Lady behind the counter was lovely though could see her embarrassment with people complaining. Could be a lovely chemist."