FirstMaid Cleaners | Manchester

"My experience with First Maid has been fantastic from start to finish. Pawel on the customer care team even moved things around very last minute to fit my clean in. I had a deep clean by Boyan & Ivanka which was 5 stars. They were such lovely people and I can’t wait to use their services again!"

"I would not hesitate to recommend the company, they answered my questions quickly, were friendly and accommodating and I felt offered value for money. Abdul was an absolute star, he arrived on time with all his equipment and worked solidly till the house was clean. I had asked for a deep clean for my mothers house which we had sold. He worked for about 7 hours, was polite, kind professional, paid attention to details and I felt really comfortable having him around."

"Do not use this company! They did such a terrible job - I booked them for an end of tenancy clean for my 2 bed flat I recently bought. I had to get them to send the cleaner back a second time, free of charge, because the job was so badly done, and then when he turned up, I had to explain to him what needed "recleaning" because he said he didn't know - despite the flat being very clearly dirty. When he finished the 2nd clean, first maid didn't even contact me to check if it was ok. I also paid extra for the deep oven clean, which was basically just a quick wipe of the door and inside, and loads of grease and crumbs were left behind. Total waste of money, do not be fooled by the professional website and booking system and customer service."

"Absolutely terrible service. I booked a deep spring clean and carpet clean, for a three bed terrace house costing £285. It was £85 for the carpets which were good, but the rest for the deep clean was so disappointing. I was informed downstairs was finished and would I like to check… so much stuff not done as listed in their check list - skirting boards not wiped, cooker hood not done, tv cabinet and bookcase still dusty. I asked for these to be completed. Upstairs beds not pulled out and cleaned, bathroom floor not cleaned, skirting boards not done (again). They’d done a very basic clean at best nowhere near a deep spring clean like I paid and asked for. I’ve asked numerous times to speak to someone and tried calling but just emails and told that ‘they are confident they provided value for money’ even when I’ve told them that they haven’t! Complete waste of money after really looking forward to it!"