Asda Belvedere Superstore

"I have moved to the area 3 years ago and do my regular shopping here 2-3 times a week. Firstly the staff in this location are absolutely vile no customer service skills and they dont seem bothered at all. They used to have an issue with trolleys but have now ordered more after months! Also most times there are no baskets you need go self scan to go get them. The product availability in this store is atrocious you can hardly find products and they dont seem to restock things quickly. The worst supermarket by far what makes it worse is the staff, they dont seem to be bothered and never seen one smile. I only write this so you can improve in your recruitment process and training towards staff, also availability of products."

"The blonde lady from the kiosk is the most rude person I ever encounter.She is so unprofessional and unfriendly and today she has crossed the line she has started shouting at me that I am being rude that I have snacked the product from her after I have waited for her to finish her chat with her colleague and after she gave me wrong product. If this is the costumer service that Asda if offering than I will be going elsewhere."

"If I could give this store a minus I would! The store is filthy and dirty no stock on the shelves I had to queue 20 mins as only one cashier on who was new and didn’t know what she was doing she didn’t scan my blue light card despite asking for additional identification then shrugged and said go to customer services would not come back here or any other asda absolutety useless!!"

"I bought a Tv in this store which I discovered had parts broken inside and missing. I wanted to return it the following day. The manager (black) Kevin from another department was extremely rude, offensive and unprofessional in dealing with this matter. Assumed that the item was made faulty by me. He had no eye contact or warmness to him. Took no accountability and did not offer an alternative solution. Kevin walked off twice away from serving me, has a very short fuse and an aggressive manner. Avery bad representative of the company. Another lady manager was the total opposite and dealt with the matter suitably. Do not buy any electrical appliances. There's no guarantees! Any the customerservice is very poor and sparse!! Kevin needs thorough management training. Bully tactics should not be used in any such case."

"I shop at this store a lot and find it to be a good one. The one problem I have is that when it rains quite heavily the car park floods and you can’t get to the store unless you’re happy to have wet feet. This has been a long term issue."