Tesco Superstore

"Tesco Welling- Not reliable at all. I asked to see a manager and in return got a rude response- not professional, staff are not at all helpful. The customer service is awful!"

"This is a good store, however two observations I have made, one is the security guard at the entrance creates an uneasy feel for shoppers by standing in such an authoritarian manner, people come to shop and have a good time, he should stand on the side or out of sight not in the middle staring people down. Second is, one of the ladies yesterday I think she's European, at the self service check out till, we asked her to come over to authorise a coupon my partner scanned from her clubcard app, she then took it upon herself to ask me to confirm if the bankcard I put in the pay device was mine, I said yes, she then asked if I could show ID for the bank card, I was utterely astonished, we asked her to authorise a coupon on the screen not ID a bank card, i didn't like that she did that in the first instance nor not trust our word, her employer should re train her the remit of her job. I made my view clear to her but will be notifying the store manager in person."

"Best Tesco Store in Greater London/Kent County. Well Managed, Good Customer service and Friendly staff. High standards of Public Safety (Security/Marshalls) and Health and Safety during the Pandemic. Instore/Outdoor Cleaning Stations and Courtesy Masks for Customers. Free Two hour car parking and Customer Toilets. Disabilities/Children/Baby/Parent/ Elderly friendly, Access to Wheelchair, Shopping scooter, Carts, Travelator, Stairs and Lift. COSTA Cafe , Cab Line, Phone shop and Clothing (F&F) a plus point. Very Clean hygenic retail setting with fresh Products, Healthy options, Etc. Busy days (Thu-Fri-Sat) Best time to shop (8.00 -10.00am) (5.00 -7.00pm)"