ALDI SHOP&GO

"I like the shop and go element BUT I have just moved into Greenwich High Rd, every morning at 5am I'm woken up by your huge truck making your deliveries, parking on the main rd. There are a lot of residents in this area, many elderly as in my building for over 55's. The noise is horrendous. It would be easier if it pulled into the big car park in front. Also WHY do the large lights at front of store have to be on all night. This is not considering the community you are part of and your biggest customer base. This is an add-on after speaking to other residents in our building and finding out the number of complaints about the early morning deliveries that no one at Aldi responds to. Also no one has the courtesy to respond to this review. Our building has been here since 1990 and Aldi came here in Jan 2022 with no concern for the residential area surrounding it. Every morning people are woken up at 5am with deliveries that can go on for an hour and 30 mins. There are elderly and unwell residents here, it's retired living similar to sheltered housing. Sainsbury's in the same precinct has their deliveries at 10pm which is completely acceptable. Why also in these times of energy crisis are there 10 floodlights at the front of the building, shining directly into ours 24/7. This company do not care about the community."

"You need the app to shop here. The people milling about outside are usually either downloading it or loading it up. Getting data and connecting to the app can be hit and miss, which is annoying. Once you have the app open you get a qr code to scan in at the gates to let you in. One person is able to scan in multiple people, which is handy. So you don't all need to have the app. If you've used the Amazon fresh groceries shops, then you'll be familiar with the premise. Basically the system of cameras and weights will sense what you pick up off the shelves and take with you. If you put things back on the shelves it shouldn't be added to your (virtual) basket. If it's your first time shopping like this, you might feel a bit weird about just putting stuff in your bag/pockets/hands and walking out. The app is linked to whichever credit cards you load on. There are no tills, so once you're done you just head back out the exit barriers and that card will be charged. There are staff about to help if you're confused or unable to get in/out. Generally the receipt takes a little while to be emailed/uploaded to the app. So, don't expect to instantaneously be able to check it. However, you should once it's available as sometimes the system miscalculates what you took or misses what you put back. You can make a challenge via the app and it should be resolved not too long after."

"First time at this Aldi. Cons: 1) parking isn't free and no discount for making a purchase; 2) store was poorly stocked with lots of empty shelves so I couldn't get all my items. Pros: I didn't have to wait in the usual Aldi queue. I wouldn't go out of the way to visit this location again."

"Aldi supermarket but with the option to just collect your products and walk out without using the cashier, the receipt is sent to your app and charged directly into your credit card. Same variety of products as any other Aldi. Worth to try shopping there. There is staff in the entrance to help you on your first time."