Waitrose & Partners Whetstone 1305 High Road, London N20 9HX

"I have been shopping from this place for over 9 years as it’s quite close to my house. Even though it’s a good place to get essentials but my experience always gets tainted by the racist cashiers/tillers. If you are not white or don’t look white enough please use the self-checkout services. I am so tired of being mistreated, especially today a white guy with a mask who treated us like thieves. Shame on you Waitrose for not training your workers on the basic skill of customer service regardless of their skin colour."

"There is always a good range of fresh fruit and veg but the vegan ready meal selection has changed and sadly they're not as tasty as the ones that were available pre-pandemic and are often not in stick."

"Not really sure what’s happened to this waitrose. Been coming here for years and in the last year I’ve noticed empty shelves, on a few occasions they don’t even have pints of milk, pasta section is half empty. I’m not sure if it’s down to staffing or supply chain management but it’s really gone down hill. I’d rather go to Sainsbury’s or M&S now who always have stocked shelves"

"I've never been a fan of Waitrose. But this one takes the cake. Wrong price for the wrong product. They didn't even try to be courteous and try to switch. Like they could not be bothered."

"A member of staff went out of their way to cause an inconvenience when I tried to buy a single bottle of beer with my sibling that isn't of age present. Was accused of trying to buy beer for a teenager, despite us buying an entire basket of ingredients for dinner and me having ID (and being older than 25)... Would never be treated like this in M&S down the road. Was genuinely upset to be put in such an embarrassing situation in front of other shoppers. Clearly there is a pattern as plenty of other people are noticing the staff in this branch are becoming rather rude and unhelpful."