Sainsbury's Local London W2 1HB

"Convenient shop for getting train. Bought a pizza here and it gave me food poisioning. Staff are rude, doesn't give tourists a pleasant welcome to the capital"

"The layout has been changed, a vast improvement. Now there is much more variety of groceries. The hot food selection is very good quality and reasonable priced Good service and helpful staff Always a pleasure to pop in for supplies"

"Lying Staff after confronting out of time product! Visited the store on a Friday evening to get steak bakes - noticed a couple on reduced so decided to buy. However, upon leaving the store I realised it had been 4.5 hours since the displayed cooking time (14:15 vs 18:45) – Out of Time by Sainsbury’s policy (shouldn’t be on shelf). Wouldn't have minded if it was marginally over but it was significant, so I went back quickly to get a refund. I was met with a very rude woman named "Nala" whom when I brought this up, told her nearby colleagues to randomly shut up and then shouted at me that they were valid because the window was 4 hours. I was told the time was 2 hours by another employee during a previous in-store visit. Regardless, despite her 4-hour definition, the products were STILL out of time by half an hour! Alarmingly, she then started to ridiculously state that the 15 on the packaging was a 45, so she could con me that it'd just gone bad! Picture is attached (reads 14:15 clearly)."

"Visited the store on a Wednesday evening, approximately 11:30. Really poor, shop floor looked like an absolute mess, store wasn't busy, five colleagues on the shop floor working slowly. Considering there were gaps of stock as well, it's disappointing to see a store like this, cardboard strewn all over the place. What a difference it would of made to the presentation if cardboard wasn't chucked everywhere. Wouldn't like to be a wheelchair user trying to get around the shop, in particular with the cages & trolleys left in the middle of the aisle or casually pushed aside."

"When you can find it on the main concourse, it is a great place to stock up on essentials. Then eat at the enclosed seating areas, right in front of the store. The hot food section is a godsend - most supermarket chains within mainline stations sell chilled food and sandwiches only"