The Priory Pharmacy,

Cornlands Road, York YO24 3WX

"Rudest people I have ever come across. Completely ignore you when you enter, then most times tell you it’s either not ready or out of stock. I was more or less told hard luck when an asthma inhaler was unavailable. Have now changed pharmacies."

"Ordered emergency contreception, went later that day to collect for the woman behind the counter to shout “it’s only been ordered today course it’s not ready” I whispered please can you just look at what it is and youl see it needs to be today, the doctor has put it through as an emergency hours ago. She shouted out yeh I can see it’s ‘levonelle’ in front of multiple other customers, no confidentiality at all. A colleague from the back overheard and said I did that earlier it’s next to you, she was in the back and still heard what she shouted out. Disgraceful and not professional at all. Terrible for the colleagues to hear that and not acknowledge the wrongdoing."

"Attitude problems or what!!! Told to call after 6pm to collect prescription from this morning to be told items not in stock. Staff are often rude and it feels like your a massive inconvenience to them for them having to do there job! Had it now changed to pharmacy2u for my routine prescriptions and anything I need urgently I will use a more friendly pharmacy that's not too far away!"

"Genuinely have no idea how they are still operating. They are open late, but never seem to have anything done, staff are rude and often clueless. Pretty simple that you serve a customer as they come, rather than tell them "come back later, were doing other stuff""

"My Dr. prescribed some much needed medication late on Sunday afternoon. Priory Pharmacy didn’t have the prescription I needed in stock, so the pharmacist rang round to other pharmacies to check who had in stock for me. Extremely grateful for this very kind and efficient service."