Tesco Express Parr's Way, London W6 9LH

"If there was a zero I would give it to this place. Prison like so called quick stafess place. Scanning barcode to get out? Seriously? Will never shop there for sure. Gates and security at the door. If that’s how all Tesco will look like soon then bye. If you don’t need people to work in your shops, you don’t need people to shop there either. Pathetic"

"I would like to give MINUS 10 stars for this store if there is an option. I visited this store today and I had some other groceries with me upon entering the store. I did not buy anything as the Christmas items I wanted to buy were not available. When I was going to leave, I was told by a staff to scan my receipt in order for the 'exit gates' which were all electronic to open. I told her that I didn't have a receipt as I did not buy anything from the store. She then asked me what was in my bag. When I explained to her that these were items from a different shop, she looked to another staff across the floor, and asked loudly if that staff had seen me bring my shopping into the shop when I entered the store. This was simply rude and extremely unacceptable. I had to show her my receipt for my purchases from the other store twice before she agreed to let me pass the exits. Very bad customer service and completely rubbish exit/entrance system. Better to bring your business elsewhere!"

"Amazing staff and very convenient store. Always neat and clean compared to other stores"

"Very convenient store but appalling service, the worst I've experienced - ever ! A lady in front of me having issues with the self service till was completely ignored; the staff looked at her then went off to do something else. I shouted (literally) to get someone who came over to put MY shopping through the till but STILL ignored the lady at the self service till and told me that she was 'doing it wrong'. He then went on to tell me how he was Tesco's youngest manager but going to leave them after two years once he had made enough money; he has apparently just bought a Mercedes which he drives in the bus lanes because he just pays the fines. Truly one of the most unpleasant young men I have come across in quite some time - and he's the store manager !! Astonishing. And incredibly dysfunctional store service to boot. IF everything you need is on the shelves and you can get it through the self service tills then fine but don't expect help or curtesy from the staff."