Sainsbury's Local 120 The Broadway, London SW19 1RH

"The staf customer service is poor even if ask the menneger.I don't know or I don't why only the answer they give.Need to improve how talk with customers"

"Justin at Sainsbury's The Broadway in Wimbledon is always so kind and cheerful, because of him we leave with a smile on our faces!"

"Me and my partner go to this cozy little store almost every other day. We love shopping for the lovely reduced items, I mean who doesn’t. Staff is very friendly and helpful. Except today wasn’t like any other day, we were just walking around checking items we want to buy, only to be followed by the security guard all around. At first I didn’t care thought he was just doing his job, but it was only after he stopped my partner when we were going out I realised why he was following us. We had a backpack my partner was carrying, after walking through all the aisles we thought of not buying anything and go out. To our surprise the security guard stopped my partner at the door and asked him to Open the bag. Now I get that he is doing his job and with the mask on these days you can hardly make out anyone’s intention. But this whole thing could have been handled better, he was being impolite and directly started checking items from the bag that we bought from a hardware store earlier. My partner cooperated and showed the bag but it was a bit humiliating situation. Instead of asking if we bought anything from the store the guy directly went for the bag search. I am for sure not going to the store back again after this incident"

"Very convenient for the local. Open very late. I like the store cashiers especially Justin. He always give you a warm welcome by chatting with you like an old friend."