Sainsbury's 8-12 Worple Road, London SW19 4DH

"I generally like Sainsbury's, and most of the staff in this branch are doing a great job. But over the past years that I visited here very regularly, there were quite a few memorable interactions with certain staff members, for example if the check out till shows the wrong price or if the cash change I am given is not correct. These things happen, no problem. But sometimes even before I can finish explaining the issue, these specific staff members start raising their voices, interrupt my words and do not listen to understand what the actual problem is. Any attempt to cool the situation down seems obsolete. Another issue in this branch is the monitoring policy of alcohol. I must say that in this branch it feels very creepy to be overlooked so obviously by security staff whenever I am buying a wine bottle. Is it really necessary to pop the head around every 10 seconds or stare so intensely when a customer is in this aisle? It has already its own camera as far as I can see; also, staff from the checkout can see everything that happens there. Other Sainsbury's branches don't make me feel I am criminal when buying alcohol, why only here? Just my personal experience with this branch that is still far away from 5 stars. Quick update, downgrade to 1 star, reason: Selfcheckout machine kept showing weight errors, that's why I changed to another machine, because the assistant was busy somewhere else, this can happen, no problem. But then shouting at me and blaming me for causing a problem when I move to another self checkout is beyond me."

"Very good store , very helpful staff , very good range of food and products , got everything I needed ."

"The sushi didnt have many choices to choose and most of the chocolate were a little cracked. The drinks were hard to open, i had to use my scissors to open. The sushi wasnt really good. Both of the machines for the car park were out of service, but luckily we have a blue badge."

"Good products and always polite with clients. I go there to buy food and I always come back with food shopping an a good mood!"

"Nice medium sized Sainsbury's. They have a large variety of products, including for vegans. The deli was closed - probably due to covid. Otherwise, the shelves are nicely organised and even late in the evening there are still plenty of products."