Tesco Express,

High Street, New Malden KT3 4DQ, United Kingdom

"Good service by staff members. However as of recent, no receipts can be printed at the self-checkout service, which can cause suspicions even if the customer has bought the product. Please fix this issue. Thank you."

"Seems to now be permanently closed as this is the second time I've got off the train at New Malden in the afternoon and found it shut. No details in the window to say when it will reopen yet stock still on the shelves? Now seems to be open again . Probably best to check before setting off if you intend to shop there these days"

"I went for a simple grocery shopping on Sunday morning and it became a headache. They have 'half price' sign on 2 items, and on the receipt, only one item got discounted and so I cancelled none discount item. When I got my receipt, the discount was cancelled too, so I asked why and a person on the till called a manager. They put mis-leading discount sign on a shelve and during the check out and also on the receipt, the discount mark was on a wrong item- which got me confused in the first place! The evidence was clearly there, yet instead of apologie, he was keep trying to convenience me that I was wrong and explaining same things over and over. In the end, he was like 'so do you want discount on both of items?' I said no. I just hate how they handled the situation and wasted my time. I don'r think i will come back to tesco express for awhile..."

"Handy shop in convenient location. Staff are often unhelpful and certain sections run out quickly.One lady really kind helpful lady struggling along heroically at the tills while other staff packing shelves, in between chatting to each other have been a supermarket manager in the past and would shake this place up in a minute. I have often witnessed people just dump stuff and walk out as the card reader was broke or they were waiting for the one till poor staff bar one heroic till lady.Sort this out teso !!"

"Sadly, i really don't like to give bad reviews but i must post this one for the literal safety of potential customers. I had my second experience of finding expired produce on the shelves. As someone with previous experience within the food industry, it is very easy to see that this is bad practice. Fair enough, mistakes do happen, but to happen twice is inexcusable. Maybe it's because the store is so understaffed, maybe it's just because a couple of individuals are careless but at the end of the day it won't matter if someone suffers from food poisoning because someone else failed to take responsibility for their job. Regrettably, I will not be using the services of this store from here forward and I would advise customers to take caution while shopping here."