Round The Twist
Jaeger House 141 Holt Road, Wrexham Principal Area, United Kingdom
About Round The Twist
Welcome to Round The Twist, a unique establishment located in the heart of Wrexham, United Kingdom. Nestled in Unit 2 of Jaeger House 141 Holt Rd, our institution offers a wonderful point of interest for locals and visitors alike.
At Round The Twist, we pride ourselves on our ability to provide an exceptional experience for all who visit. Whether you're looking for an exciting adventure, an engaging day out with friends and family, or a thrilling team-building activity, we have something for everyone.
Our establishment offers an extensive range of activities, including escape rooms, virtual reality experiences, and detective mysteries. Our escape rooms are designed to immerse you in an interactive story where you must solve puzzles, crack codes, and find clues to escape in time. And if you're seeking a more cutting-edge gaming experience, our virtual reality sessions are sure to satisfy.
Our detective mysteries offer a unique twist on traditional investigation, allowing you to solve puzzles and follow leads to uncover the truth behind the crime. And if you're looking to bond with your colleagues or team members, our team-building activities are the perfect way to bring everyone together.
Located in a prime spot in Wrexham, Round The Twist welcomes visitors from near and far, making us a must-visit point of interest for anyone looking for a unique and exciting experience. So come and visit us today and see what all the fuss is about!
Photos of Round The Twist
Unit 2, Jaeger House 141 Holt Rd, Wrexham LL13 9DY, United Kingdom
Opening hours of Round The Twist
Monday:
09:30 - 14:30
Tuesday:
09:30 - 14:30
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
10:00 - 16:30
Sunday:
10:00 - 16:30
Reviews of Round The Twist
"Pleasant afternoon with great grand children. Large range of equipment, spacious, parking, food available."
"Would not recommend this soft play at all. It was disgusting, the equipment, floor, tables were all dirty looking. The staff were perfectly nice but it was clearly understaffed. Took almost 15 mins for me to be order, 40 mins to get the drinks (after the food arrived and asking twice). The kids lunchbox came on greasy looking plates and the fries were solid. I'd seen them reusing teaspoons that had just been randomly left on the counter to make fresh drinks and my Husband's diet Pepsi was that awful I had to ask them to replace it with a coffee. The coffee cup which was crusty! Its a reall shame because the space and some of the equipment show a lot of potential but I won't be going again."
"Attended on a Saturday where it was extremely busy and only 2 staff were working, we ordered a kids nugget meal which came with 3 hard nuggets and hard chips, no beans because they said they don’t come with the meal anymore.for the price you should get beans…. the food has gone very downhill. There needs to be more than 2 staff on weekends where it is busy. Also it was freezing cold inside i actually kept my coat on because it was that cold, overall the children had a lovely play with the toys but something needs to be done about the food and coldness."
"Visited round the twist on the 17th of December, Upon arrival we placed a food order & waited an extremely long time. When it finally did arrive , the food was not edible at all, where I did actually leave this. When one of the younger members of staff came to remove the plates away which they were still full, a middle aged women who I believe her name is Angela, came running across and spoke very rude to the younger members of staff, saying that we had not finished our food, and when we said we had finished , we did not get asked why you hadn’t eaten any of it, or even offered a refund. There was also other customers who had only just received their food at the end of the session, were getting asked to leave when they had only just received their order. The customer service has massively gone down hill lately. They don’t seem to have time for customers but time to go out for a cigarette. Play area itself I can’t fault, it’s very entertaining for the children, however does lack cleanliness at certain parts of the toilets."
"My children left in tears and asking to never go there again yet they love(d) soft play. We turned up here with a baby, 2 year old and 3 year old. We ordered food and this came out extremely late and was dry and tasteless. Our 2 children were playing in the soft play when we were about to call them for their food. All of a sudden we couldn’t see them but we could hear them crying. My partner ran into the soft play to find them whilst I walked around the outside with baby in arms. At the bottom of the slide sat some older children with big balls they wedged up the slide then sat leaning against them. Our young children had gone down the slide and come to an abrupt stop into these huge balls. Other kids were still going down the slide not knowing the situation so our children were getting squished. We had to scream And shout at these kids to get them to move to save our little ones (I’m not violent but they’re lucky they moved when they did). Our two children were in absolute hysterics, in pain and crying. The kids laughed and their parents didn’t give two hoots. We complained to the woman behind the till after standing there shouting for someone’s attention for 5 minutes. She said there was nothing she could do as there is no age limit to soft play and would offer a small amount of money off for next time. We did not accept this offer of course as our children did not want to go there again, understandably. We left there £40 lighter with empty tummies, heart broken children and ended up going straight home to comfort our little ones. Absolutely appalled at the parents and staff. Didn’t care. I’d recommend getting rid of those big round balls as they’re the perfect size to block the tubed slide! This no doubt will keep happening"
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