Cornish Horizons
Fore Street, Porthleven, Cornwall, United Kingdom
About Cornish Horizons
Cornish Horizons is a multi-faceted institution located in the charming seaside town of Porthleven in Helston, United Kingdom. As an established and highly regarded real estate agency, Cornish Horizons specialises in finding exceptional properties throughout Cornwall for those looking to buy, sell, or rent.
In addition to its real estate offerings, Cornish Horizons also operates as a reputable travel agency. The knowledgeable team at Cornish Horizons is well-equipped to help visitors plan their dream vacation to Cornwall, offering a range of holiday accommodation options that cater to a variety of budgets and tastes.
With years of experience in both the real estate and travel industries, Cornish Horizons is widely regarded as a trusted local institution. Whether you're looking to purchase a new property, sell your current one, find the perfect holiday accommodation or simply explore the wonderful sights and sounds of Cornwall, the friendly experts at Cornish Horizons are here to help.
So why not stop by and see us next time you're in the area? We guarantee that you'll be impressed with our vast selection of properties and outstanding customer service. Come experience the Cornish Horizons difference today!
Photos of Cornish Horizons
Fore St, Porthleven, Helston TR13 9HL, United Kingdom
Opening hours of Cornish Horizons
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
Day off
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Cornish Horizons
"Booked The Granary in St Leven for group of 8 for mid August. On arrival, clear that place had not been cleaned properly. We had to vacuum one of the bedrooms ourselves. Several bits of crockery and cutlery were left unclean. Contacted CH who apologised and left bottle of Prosecco on doorstep. Contacted them again to ask for another towel - despite reply saying it would be delivered, it never was. Hot water stopped coming out of shower on last day. Sent all our feedback and again received apology along with £50 good will gesture (cottage cost £2600+ for week and between 8 of us, that ‘refund’ was insulting). Cottage was great location but just not well cared for and we expected more consideration given to the basics for the money paid. Will not be using CH again."
"I had to cancel my Christmas booking. I cancelled within 48hrs of booking due to unforeseen and difficult circumstances. The deposit hadn't even fully left my account - over £500! They flatly refuse to refund it unless the property is re-let. They also charged me booking and cancellation fees (£145). Customer services are curt and unsympathetic to the circumstances. I intentionally went direct rather than AirBnB to support a local business - I certainly won't be doing that again. Avoid at all cost (or certainly read the small print!)."
"Words fail me with the lack of concern about the state of the properties they represent. They obviously don't do any check ups to make sure owners are keeping up their part of the deal . Very slow to respond to any queries, so obviously could not care less once they have taken your money , the least they could do is officially contact the owners instead of asking the holiday maker to sort it out themselves , I would say to anyone be careful before you book with this company as they really come over as if they don't care , very amateur,"
"The worst customer service from Above Beach Cottages. They have you over a barrel. Made a booking at Porthleven cottage but couldn’t make the booking because we had to self isolate/covid, kids sent home from school because of positive covid test. Followed government guidelines to stay safe and do the right thing. Also checked company policy - ‘Any customers unable to take their holidays due to covid related legal restrictions have the following options.You would also be entitled to cancel your booking and receive a full refund of the amount paid for the holiday.’ Then had to wait 2 weeks for a reply, chasing the company, leaving messages repeatedly. Was eventually told that we wouldn’t get any refund, in contradiction of policy! Also told that we wouldn't get any credit either. A friend had the same experience with another holiday cottage company. They offered 20% reduced stay for a future booking. Why couldn't Above Beach do the same? Because Above Beach Cottages are profiteering from Covid. Pocketing hard earned money, penalising customers for following government guidelines. They've got you over a barrel. Have used the company in the past but definitely won't in the future. Neither should you."
"We have used Above Beach Cottages twice now and each time we found the team very helpful and friendly. We stayed in a beautifully clean and well equipped cottage with amazing views of sea and beach. We will be booking again for next year."
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