JB Jessop

"20-100% more expensive than Wicks/Toolstation I shopped there a few times as it's closer and more convenient than Wicks/Toolstation but their prices are 20% more than what I would have paid for bonding plastered or multicoat in Wicks (I get 10% off) and 100% more than Toolstation for plastic hawk and some pipe fittings. When I asked if they could discount a little was told a very straight NO. Thought I was helping a local business but clearly they are doing well and don't need my business."

"For anyone who is thinking of doing their garden fence. We just did our fence and can’t thank JB Jessop in East Ham enough. We got the concrete posts, gravel boards and fence panels all from them. They came out cheaper than anywhere else and the quality was way better than the major diy shops, plus they delivered it for free! So chuffed as he was so helpful!"

"Bought a high level toilet cistern. Excellent customer service and very competitive price. When a problem arose with the cistern fittings due to suppliers issues, I was supported brilliantly and these were resolved quickly. Would definitely recommend."

"Great service from these guys each and every time I have ordered. I am a local resident at Masterman Road and used some of the usual big names for doing my garden job. However, ran out of some of the supplies as my builder estimated it wrong. Couldn’t find any place that would supply as quickly the rest of the items needed. And as you know builders are slow doing the work when material is available to them but tend to rush you when material has ran out. So I called up a friend who referred me to Jessops. I have walked passed this shop many times and it looks deceivingly small from the front. They have a huge yard at the rear with all the material needed. Delivery time was excellent as was the customer service. I am very happy to have found a gem of a retailer right on my door step. Keep up the good work guys!!"

"I cannot believe what has just happened ordered 11 panels and 2 gravel boards from Jessops thought I was doing them a favour giving the local firm my business. I was told that they would deliver between 10am and 12 noon and that someone will ring me when they load the lorry. No phone call and the panels were delivered at 9.45am !!!!! How does that work. I rang the shop only to speak to someone who couldn't care less. His attitude was that he said sorry albeit in a sarcastic tone followed by the words "what more do you want me to say" REALLY is that how to run a business. No wonder no one uses Jessops the only thing they are good for is selling the odd DIY item. Heaven forbid if you ordered a kitchen from them. As far as Jessops are aware my 11 panels @ £26 per panel and 2 gravel boards are sitting outside the house. How does that work....... Let us have this right you have just put a response on here saying that you tried to call me and that I gave you an incorrect number.. As I said let us have this right you or one of your colleagues failed to take my number down correctly just saying...the number you put on the receipt is not my number. Your response would indicate that I gave you a false number.... Yeah that would be right, I have had the same number for 12 years I think I can remember my own number.... Get your facts right, you maybe est since 1930 and believe me your unprofessional attitude belongs in the 1930's together with your chauvinistic manner. Just admit you got this wrong and two of your panels were split just saying...."