Ernest Jones

"Bad service from the bold guy in the suit and the lady that was with him both miserable, no customer service . If you don't like working at your job then leave please!"

"Good sales, likely the cheapest. But they didn't want to order a unworn watch (that was not in the window that people always fit on). Would've given 5 stars"

"Horrible service from the guy who is behind the counter and the blonde hair females behind the jewelry counters. As I was told from the St Anne’s store of Ernest Jones that they only have the watch I want from the store in at Arndale, this is the second Ernest Jones I went to with my friends on that day. The guy who is working at the counter has no intention to greet, talk or to ask the customer to sit and select(which is exactly the opposite from the St Anne’s store, they are very nice n kind, offer to help), extremely dismissive, moreover the two females behind the jewelry counter have absolutely no interest to even acknowledge your existence, look away and even waiting for me to say hello or smth?? I do not understand who they would like to impress, but judging from the past comments and my experience, there has been multiple occasions that Asians being ignored and not treated properly at all, I am very disappointed and have zero tolerance for this sort of issues!"

"We went there for buying our wedding rings. The staff told us to wait outside so she can show us the wedding ring collection on the window. After browsing the window a couple of minutes we realised the she was serving another customer. We were the first, right? why she couldn't ask the customers to say "I'm serving another customer at the moment, my collogue will help you" or something like that? We came into the shop again and asked another staff for the help. She was not friendly and looks unhappy to show us the rings. As the result, we bought ours from H Samuel in front of this shop who gave us friendly and helpful services on the same day. Nothing rude, just disappointed."

"Me and the wife was on our way out to visit the Xmas Markets in Manchester. Whilst walking around I decided to break off from the market and treat my wife to some jewellery. On beknown to the wife we headed to Ernest Jones in the Arndale Centre. When we arrived at the shop I said to the wife, whatever you fancy you can have for Xmas, that sparkle in her eyes said it all. A lovely assistant bye the name of Lyndsay kindly looked after the wife whilst I looked around. The shop in general was very tidy, jewellery cabinet's were lovely and clean. After the wife picked out a lovely ring I settled up at the till, the ring will be arriving in the store over the next few days. Once again Ernest Jones many thanks"