Well Pharmacy

"Staff are rude never answer the phone when you go in for your script it’s never ready or the pharmacist is never there and also never has anything in stock"

"This chemist provides wonderful service during the week .. ( mainly due to a particular member of staff ) .. however .. avoid it like the plague on a saturday . It's an absolute shambles . Saturday after Saturday there's constant delays and excuses as to why your medication isn't ready . At 9.30 am I was told the medication hadn't been " signed off " yet . The same conversation was had at 3.30 pm . After waiting another 20 minutes I expressed my frustration and was told " you should have more patience " !! This was by a Male staff member and in front of other customers . What an absolute disgrace . I know it's very busy BUT either employ competent , well trained and empathetic staff or stop taking new patients as it's obvious that they can't cope with the present demand"

"Wonderful experience at the Pharmacy. Big thankyou to the Pharmacist, Amit for providing my mother flu and pneumonia vaccination and then arranging delivery of her medication even though it was a Sunday. Fantastic service! Support staff were great, and made the whole process seemless. Thankyou guys. Keep up the great work."

"My mum has had multiple issues waiting for prescriptions to be delivered that never turn up, no updates. One time she ran out of her medication because it took so long. Shes now waiting for antibiotics following a stay in hospital, still hasn't got them and the chemist never answers the phone. She's happy to go collect but if they never answer she never knows whether to go. Terrible"

"Absolutely disgraceful practise. My parents both in their eighties, were told you were too busy for a home delivery, they have been using this chemist for more Years than I can remember. I'm posting this, as I live in Jersey, thank goodness we have far better service. Shame on you, thankfully they have found another chemist that would deliver. One day she was told the prescriptions weren't ready, so went to Iceland, only to be robbed of her handbag, obviously a tad distracted by your poor service. Well done Steve Castle"