Halliwell Jones Chester BMW - Sales Department

"I have bad experience like others with this dealership. Car went in for replacing new alloy wheel, that was 2 weeks ago, promise it’s going to be repaired by 22nd Feb, rang them a day before. Joe told me the part has gone missing, he will have to reorder again! Manager rang back told me the same thing. Not recommended this dealer, ask them questions, all they did just fab me off. I have no idea when are they going to repair my car. If you are not enjoying what you do, you shouldn’t be there at the first place!"

"Our experience with Peter Moorhouse at Halliwell Jones Chester was excellent from start to finish. We initially found the car on the BMW website and we’re lucky enough to get through to Peter on the phone. I never understood how it would work buying a car when we hadn’t physically seen it but Peter sent us a very in depth video and was there to communicate every step of the way no matter how small my questions were. We drove 4.5 hours to collect the car and Peter was there waiting for us. He had made contact prior to us picking up the car to put everything in place so we were all ready to go, however I expressed I was slightly anxious for the drive home having never drove an automatic and Peter never hesitated to take me out in the car and sat beside me talking me through everything in the car. Peter made the whole experience enjoyable and stress free, there isn’t a better man for the job."

"Bought a used bike recently at a good price. Big thanks to Craig Jones who was really helpful from start to finish. A pleasure doing business. Many thanks."

"Booked my BMW R1200GS motorcycle in for a service and MOT at short notice, and was fitted in nicely, also was informed it was on the list for a shaft drive service upgrade (recall), all work carried out efficiently, by Alex, and they even loaned me a bike to get home on while it was in for the work, well done to the guys and girls on the reception desk as well. Next year will be the turn of my R1200RS, at service and MOT time, see you then. Great experience."

"This is the best dealership we have ever dealt with. First contacted them on a Tuesday, and drove away in the new vehicle on Friday. They are friendly, efficient and effective! Theo Wolff in particular was knowledgeable and helpful, and brought a very human touch to the whole process. Thank you! Owen and Linda Bull."