NBar Nail Spa & Salon Marylebone

"I had a pedicure and a french gel overlay manicure by two different technicians. Pedicure was great but french gel overlays were very poorly done. They started chipping after 3 days when the technician said they would last 3-4 weeks. I called to complain and they offered to repair them. But repair work lasted for another 3-4 days and then nails started chipping again. I went to the salon to show them that my nails started chipping again and the lady at reception apologised and offered me a new appointment to redo everything from the beginning. However, when I went for the appointment, the technician (the same lady who applied the gel in the first place) refused to repair the work. She tried to blame it on me and seemed to be annoyed. Needless to say that I got upset with the overall treatment. I asked her to remove the gel and I left. I didn't go there to have my time wasted and I regret giving them the opportunity to fix their work. There are other places that offer better services and treat customers better."

"I see Cosmina for my nails. She’s truly the best, makes your hands look so good but besides from being really good and efficient, she’s also really honest about the styles and colours to make sure it suits you. Couldn’t recommend more! Love my hands now!"

"Nice salon. Nice staff. My only issue is with my acrylic nails. They don’t go up to the cuticle so it looked like they had a weeks growth even though they had just been done. After a week they look awful. Disappointing after costing £53."

"Went to NBar to get acrylic nails with shellac removed. I told the technicians to be careful with the removal as I have had bad experiences in the past where technicians drilled too much of the acrylic off and ended up removing some of my natural nail. I was told I was in good hands. Turns out I wasn't. During the removal I could feel the drill burning my nails which I was told was normal. After drilling, there was barely any use of acetone to remove the excess acrylic. I realised the day after the removal that my nails were very weak and hurting. The photos attached shows them 5 days later. The nails were so weak they would bend easily and eventually break or I had to cut them off. Stay away from this franchise where they prioritise speed and profit over good results for the clients . The staff were lovely and this review should not be a reflection on them but on the process they have to follow, enforced by NBar"

"Had a superb 'me-time' at this lovely salon. Very clean, welcoming and had a calming atmosphere. I had a pedicure and manicure and my therapist, Leilani, was friendly and her hand and foot massage was amazing. Natalie, the lovely manager, was very knowledgable and professional, nothing was too much trouble.... on a hot day the chilled water and fresh coffee from Natalie was most welcome. If you're in the Baker Street area well worth booking a treatment."