Princess Nails 112 Chamberlayne Road, London NW10 3JP

"This nail salon is disgustingly money hungry - I went in to get just gel hands and wanted a very simplistic design… when she had already started to remove the previous shellac, she told me it would cost £40… I couldn’t just walk out at this point but I certainly was not going to pay that when my normal salon is £25 so I politely declined and said just to finish removing them. She then charged me £10 just for removal?! Despite 3 nails missing the majority of the shellac?? I really don’t recommend this place. When I got them done last year, they chipped within a week and were pretty awfully done - i was being lazy today and didn’t fancy walking to my normal place considering the weather! Lesson learnt - money hungry companies do not deserve business."

"I used to get a basic shellac at another place when I worked as a waitress and despite spending hours washing dishes, they never ever peeled within two weeks. However, I decided to try somewhere new and ended up coming here only to have my nails begin to chip away after 24 hours. I called up and was told to come in at 6:30pm a couple days later (after Christmas), rushed back from work and paid parking only to be told they couldn't see me, because staff had gone home. I then went back yesterday to get them fixed and this morning I've woken up to find that the entire layer of shellac on my index finger has peeled off during sleep. Now, I understand things happen but how is the lady on the phone telling me I'll be charged if I come in after a certain period of days when I am working? I cannot tell my work that I can't come in because I need my nails fixed. I work in a clothing store and have done nothing to cause my nails to chip away other than fold clothes so I'm not sure why I'm being charged when the guarantee is one week. Really disappointed as I was looking for a new nail place but won't be coming back."

"I was really surprised to see the bad reviews. Honestly. The places was great, the staff was So NICE and I absolutely loved my nails. Great value for money as well. I saw some comments about their nails being chipped and then asking for repair for free - are you guys having a laugh. It's not the salon's fault if you guys are doing rock climbing with freshly done manicure. They use the best nail colours - OPi and Essie. Or comments about being cash only - yes it's a bit annoying but tell me a salon in London that isn't. At least these guys don't rip you off. Lastly, some comments about the staff speaking their own language - this is full on racist. I see no problem with that, if it makes them feel comfortable and motivated in their own space. Chill the f out people."

"Really friendly and good prices for the work they do! Very speedy too. The worker Charlie was very friendly. Will definitely be coming back"