Candy Nails 862 Uxbridge Road, Hayes UB4 0RR

"Such bad customer service by the male tech when I asked to change the colour of my nails to the picture I showed him he throw a fit putting his hand up in the air throwing the tissue around he used on my was so rough when fixing my nails, cut me with the drill and his attitude was so off I felt so uncomfortable and upset leaving My nails look awful for the £30 I paid he put acrylics on me when there was no point of having them as my nails are so short"

"HORRIBLE HORRIBLE CUSTOMER SERVICE. These nail technicians are very rude and most likely racist too. The way they treated me compared to the other customers was disgusting. The nail tech who did my nails cut me with the nail file and didn’t even apologise and was very passive aggressive when I couldn’t understand what she was saying as her English was not very good. I will never give my hard earned money to these people again who are disrespectful and don’t know how to greet their customers nicely or in a way that’s respectful. I’m going to warn others about this place"

"Firstly had to wait 45 minutes despite having an appointment. Whilst waiting, another customer was vocally complaining about her nails and eventually paid and left unhappy. I then got the same girl for infills and 2 new nail acrylic’s. The worst nails I have ever had. Extremely thick, the 2 new acrylics aren’t even stuck to my nail so there’s a gap! Nails aren’t same length either! I tried politely telling her to correct them she wouldn’t listen and said they’re fine! Would never go back there! Only went because I couldn’t get an appointment elsewhere"

"Waited over 1hr to get my nails done. When the nail technician finally started my nails she was really rough and made 4 of my finger nails bleed. Which was extremely painful. Manicure was blotchy and not smooth. For £65 pounds I’d rather go elsewhere for a better service."

"Definitely the worst experience I’ve had at a nail salon before and it’s disappointing because I come to this salon regularly and that’s probably why they were so comfortable. I called up beforehand to see if they had any infill slots available and they said I could come within half hour which was great because I was in a rush that day and it would’ve been ideal. The man started on my nails and then half way through his colleague must’ve spoke to him in their language and said she couldn’t do a design on her clients hand and if he could help her do it, so he looked at me and said “just one second” and went onto help his colleague do the design, instead of the colleague to continue doing my nails, she moved onto do a new clients nails and I was basically just sat there for a good 20 minutes waiting for the man who was supposed to be doing my nails start on someone else’s. I had had a long day in general and was so tired and irritated and that just put the cherry on top. You’d think being a loyal customer they’d treat you with a bit more respect, after waiting 20 mins and my nails being half done I got up and left and went to the other nail shop further up the road who did my nails quicker and better. Oh and it’s much more cleaner. Never returning to candy nails again. Very poor service."