Asda Huyton Supercentre

"WORSE THAN EVER I have been back today Thursday at 12.30 ish. Just when I thought it could not get worse here sadly it has. Same problem as before with the tills only worse. There was 5 manned tills open as well as the self service tills. There was massive queues at all. Again they were blocking the aisles and stopping people shopping from turning the corner. I asked at customer services to see the manager only to be abruptly told he is not here. Is nobody else acting as manager. My enquiry with customer service revealed that all the other tills have been closed permanently. They said all tills are open meaning the remaining 5 only. Whoever made this decision must be taken to task. 5 tills is nowhere near enough for a supermarket of this size. They need 12 or so open at busy times. There was 16 tills here. Reinstate the tills and open all when necessary. So Tasha Please log this is at the top management of asda and ensure that those responsible are dealt with . Stay well away from this dump until they employ competent management and staff. Truly awful place. I never seen anything like this anywhere. The lowest of the low. Your oblivious staff and management take ineptitude to a new low."

"Called in this morning to be met by an army of pickers and packers but it was first thing so to be expected. First encounter was a picker in the meat Aisle who let the door go on my arm when I was reaching in to get some mince. Thought that was extremely rude but let it go. Fast forward to the ready meal aisle but couldn’t get to it as there were 3 pickers chatting and blocking the way and another one, also in the way wanting to join in. Said excuse me and without any apologies begrudgingly moved a little allowing just enough room for me to get through but as my missus walk behind me got whacked on the arm with one of the packing trollies, gave me a dirty look which my missus spotted and pointed out. We also pointed out that they shouldn’t be in the way of the Aisles chatting. Cue two of them arguing that they were taking about work (whatever that has to do with anything as they were still blocking the Aisle) so we walked away whilst they were still trying to argue their point. We asked them why they were shouting and raising their voice at us to be told they were making a point but shouting and arguing with a customer isn’t making a point. Several other members of staff turned up to see what the fuss was. We continued shopping only to be met by several members of staff looking down every aisle at us in particular one male member of staff who made a point of glaring at us whilst walking past us 3 times in the same Aisle. By this point we were both angry and embarrassed at being made to feel like criminals. We have encountered plenty of bad service at this Huyton store, heard staff arguing and swearing but have always let it go but on this occasion I felt I had to say something. Some of the staff in there can be very helpful but shouting and arguing with customers when they are in the wrong beggars belief. Totally unacceptable and absolutely disgraceful behaviour. Didn’t see the point of asking to see the manager because if they allow things like this to happen in a store they are responsible for tells you everything about the way the place is run."

"Every week it’s the same, it’s rammed and there’s only 3/4 cashiers on with massive queues. You have endless tills there that are sat empty, get your staff to use them instead of pushing people to use self service with a family shop for goodness sake! It gets worse by the week!"

"I went to asda huyton to the pharmacy I suffer with backpain so I don't walk around shops anymore unfortunately. I grabbed some bits from the chemist aisle and went to self checkout. A young fella came to me and asked if I was OK as I was in pain he offered me a chair if I needed to sit he was so nice and helpful. I asked his name when I had finished his name is Warren. Thank you Warren if needed full name and address can be provided"