Acorn Medical Practice 11-13 Wood Street, Mansfield NG18 1QA

"Excellent GP practice, above and beyond care. Minimal waiting times for appointments, staff always very approachable and useful."

"Staff are rude Docs not a clue My symptom got worse had to go hospital Docs can't see a issue Hospital did Staff on front desk not a clue And rude and think there above every one"

"Requested medical notes, long delay of more than 3 months, requested the medical notes twice and when got some not all medical notes it was all falsified, it appears to me that they have destroyed my original medical notes, on purpose (surgery before millview surgery have done the same to I and another relative (millview surgery also responsible,not a good surgery)have passed the book to this surgery it also messed up our data, and shared and broken confidentiality they have been informed to do it( wrongfully) and don't care for patients, they don't have a duty of care( just care about money) they have all caused great distress and harm, useless!( They have defamed the family in medical records) before, during and after lockdown (everything is still ongoing in 2022 and not resolved )the robots who did this have allowed harm and corruption to occur and a relative close to us who has autism to get harmed, and put close relatives in danger,staff do not seem to know what they are doing and our robots, serious harm has and still occuring, what a shambles!"

"Doesn’t give absolutely any help, doesn’t even listen to the patient’s complaint. It is not possible to contact a treating physiotherapist. The doctor says he has registered for MRI scans, but no clinic does it because a pacemaker is in place. There is no help in treatment at all, just a waste of time, and you continue to suffer pain because you do not get help. The treatment is pathetic. I would not recommend it to anyone. No medical help, no communication, no waste of time in this clinic. NHS service at this clinic is the lowest level it can be. I can only rate -5."

"My daughter has a keloid growing on her ear. Forts of all one doctor prescribed her cream which didn't work then the same doctor prescribed antibiotics which also didn't work. My daughter rang the doctor to explain that jothing has happened. After a few hours that same female doctor rung my daughter and said she didn't know why they prescribed antibiotics even though it was her. She went onto state that they would not help with this lump/keloid and if she wanted to get it removed she would need to pay to go private. My daughter at the time was 16. This surgery is a joke. Please go elsewhere. Reception team look at you like your an alien and speak to you like a piece of trash."