My Pharmacy,

1a Hesketh Street, Great Harwood, Blackburn BB6 7DW

"Placed order on Saturday which I understood would be picked up yesterday. Money has been taken from my account, but I have received no further contact, despite leaving a message on “chat”, messaging via FB and emailing. AVOID!!"

"DONT USE!!! Ordered, charged extra for next day that was a week ago, telephone line just says the times they are open and cuts off, emailed a dozen times!!!!!!!!!!!!!!!!!!!! Ordered elsewhere and already received, still waiting a refund from MyPharmacy"

"Had an issue with DPD delivery, tried to reach out to customer service for help, but they never replied. Won’t be shopping with them again."

"Horrible service received which led to me cancelling my order. They refused to process my order despite me sending in my ID details multiple times. Bear in mind my order was stuck on hold FOR OVER 2 weeks. I did not hear from them unless I reached out first! Absolutely ridiculous. Took my order to Dr Fox who processed it within a couple of hours and sent it out! Would recommend them as they seem to know what they are doing."

"Edit: following the reply to my pharmacy below, I would like to state that's actually not true. The photo which shows their delivery attempt was at my fire escape where there is no doorbell. I had also contacted my pharmacy twice, but they stopped replying. I have contacted them now for a third time and hoping they'll actually respond this time. I paid for next day delivery, but the delivery person couldn't find my address and missed posting 2 days in a row. My pharmacy refused to then refund me, and instead said I should pay for redelivery which they suggested was around £30. Seriously disappointed"