The Hart Spa Sevenoaks

"Went for a holistic candle treatment to solve a blocked ear problem. Expert treatment and consultation, followed by a face massage, felt very relaxed after and the candles appear to have worked their magic. Highly recommend."

"I had booked a 90 minutes massage together with a 30 minutes body scrub so was expecting to have 120 minutes of treatments. I arrived a few minutes before my 14:30 booking time (as requested) so I had time to get changed. I enjoyed both the massage and the scrub - Molly was very friendly and good. At the end of the treatments, Molly told me not to rush, relax a little and then get ready. She would be waiting for me at the front desk. I did exactly that: after a few minutes of relaxing, I went to the changing room, got myself dressed and got ready to make my way to the front desk. It was at that time that I checked the time and noticed that it was only 16:30, the time that my treatments were supposed to have finished! So my treatments had not lasted the time they were supposed to and for which I was charged. I mentioned this at the front desk when I was asked to pay. I was told that the team builds in 15 minutes of changeover time in order that the team can clean the room and get it ready for the next customer. Whilst I understand the concept, it is in my view misleading to advertise and charge customers for a 90 minutes massage and/or a 30 minutes scrub when in effect you only give a 75 minutes massage or 15 minutes scrub. Suffice to say, I am unlikely to go back until they actually deliver the treatment (time) I pay for."

"I can thoroughly recommend the Hart Spa. The staff are welcoming and friendly and always provide first class, professional treatments in a relaxing, inviting setting."

"I had a makeup lesson with the salon. Someone with good skin might not have any problem, but if you have any skin concerns, your experience can be devastatingly painful. I never wished to write a negative comment. Yet, I felt obliged as I don't want anyone to experience what I went through."

"To anyone considering using The Hart Spa I would highly recommend. On arrival I was warmly greeted by two friendly Front of house members. I was booked in with Molly who came through and introduced herself and she immediately made me feel at ease. I was blown away the end result and have received many compliments on my lashes. I will definitely be booking in again!"