Zeba Hair & Beauty

"Came on a Monday today and got my eye brows done, she completely messed my shape up, made them thinner than a string, ridiculous, why work at a salon if you can’t shape brows???"

"Had the worst experience ever. 2 weeks before I had booked for hair and makeup service. Called them few days before to reconfirm my appointment aswell to which I was told its all confirmed. Visited on the day of appointment and the lady Zeinab who was meant to do my hair and party makeup was not there. Another member of staff called her however she refused to come back. I was do upset about this. I was due to attend a party which I could not attend. Another staff offered to go my hair and tried but I was so upset that I cried. Very very poor service and zenab was suppose to be the manager. Really bad n a very disappointing experience."

"Disgusting service from this place!! I had a problem with my lashes as they were falling out. I contacted the shop where someone had answered and asked me for £15 EXTRA to do a new set for me. I then spoke to the lady named Zara 2 days later as she wasn’t at work and then she had a problem with me for calling 2 days after because SHE WASN’T at work when I called !! She accused me of having bad after care for my lashes and I explained thrice to her that this was not the case. Disgusting service I will definitely not be coming back. I would not recommend anybody to come here."

"I had lush extentions done this week. It was the worst experience I have ever had! I walked in and asked if i can book an apointment for lash extentions and the lady said that they are free and i can do it just now. They never done an patch test but i had lashes before so they said it s fine. They never gave me a receipt. It was extremply painfull as the lady asked me to keep my eyes open. it took my eyes to go all red and i was properly crying to convince her that she needs to do the lashes while the eyes are closed. I asked for a full set of one by one lashes and i ended up having clusters over clusters stuck on multiple natural lashes, everhting is basicly stuck togheder, i am not able to brush trough them. My eyes are itchy and i feel pain everytime i close my eyes. Now, after 5 days everything is starting to fall, i would never think that thwy will fall due to the imense amount of glue that was used. the lady has no ideea how to push lashes on, not to talk about the fact that she never followed the eye shaped but intead she did the same lenght for the entire eye(she used a smal size for the innercorner) not to memtion that when i walked out i looked like a circus as she used size 15 wheni clearly said that i just need 13, she showed me a lash in a size 15 on the outer corner and i said yes thinking that she will only use that size there, but no, she did the entire eye in a sieze 15. I went back to have them removed after i got home and i saw how i actually looked like. I asked her to remove them and give me my money back as they were completly wrong. she said that that it s not possible, she can take them off but i can not recive a refund. I accepted thinking that she will actually repair the damage that was done, she only removed the logest clusters and that was it. I can not say how unhappy and desapointefd i am I have lost £45, a lot of time and my sanity in this place. stay away!"

"I have been going to Zara for laser hair removal for the past few months and I am very happy with the treatment so far - I definitely saw a significant difference after a couple of sessions and I still have two more to go! The level of service is highly professional and Zara is very friendly and efficient and it is evident that she takes pride in what she does. The clarity with which the information was delivered pre-treatment was incredibly thorough which made me feel very much at ease prior to starting the whole process. The treatments are also very reasonably priced and the staff in the salon are friendly and attentive. I am always made to feel very relaxed and welcome here - I would definitely recommend!"