Voyager Alliance Credit Union
Hyde Road Depot, Ardwick, Greater Manchester, United Kingdom
About Voyager Alliance Credit Union
Welcome to Voyager Alliance Credit Union, a trusted and reliable institution located in the heart of Manchester, United Kingdom. As a finance and establishment institution, we provide a wide range of financial services to our members, helping them achieve their financial goals and aspirations.
At Voyager Alliance Credit Union, we pride ourselves on our commitment to providing our members with the highest standards of service and support. We are dedicated to helping our members secure their financial future by offering a range of products and services designed to meet their unique and diverse financial needs.
Our experienced team of financial professionals is always on hand to provide expert guidance and advice on a wide range of financial matters. We offer a range of savings and investment products, as well as loans, mortgages, and insurance services. Our online banking platform enables our members to access their accounts and manage their finances from the comfort of their homes, with ease and convenience.
As an established point of interest in the local community, we are committed to supporting the ongoing development and growth of our members and their families. We offer financial education and awareness programs, providing our members with the knowledge and tools they need to make informed financial decisions, both now and in the future.
Whether you are looking to save for the future, secure a loan or mortgage, or protect your assets with insurance, Voyager Alliance Credit Union is here to help you achieve your financial goals. Contact us today to find out more about our products and services, and how we can help you on your financial journey.
Hyde Road Depot, Ardwick, Manchester M12 6JS, United Kingdom
Opening hours of Voyager Alliance Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Voyager Alliance Credit Union
"Awful, from the off I only ever received generic leaflets from them, it took me months to get my sort code and account number which I needed to be able to register for online banking. Found out that you are charged £1 for any withdrawal you make, which I was never told. The website is full of broken links and the online banking slow and hard to navigate - unless you need a loan avoid, for saving it makes no sense to use them. Edit: when I left this review I had submitted a form to close my account. That was over 2 months ago. I got my payslip today and they have taken yet another deduction - my employer has said they never actually got the form from Voyager. They are an absolute nightmare avoid at all costs. Edit again: I submitted the form to close my account 3 times in total, they took deductions from my wage for 5 months after I submitted my first requested they stop, they were an absolute nightmare to deal with and i'd keep cash under my bed before allowing these to handle my money. Again, avoid for savings, only use this company if you need a loan."
"Terrible service. You can never get them on the phone. They have changed apps 3 times in the last two years. The current one just says "internal error" when you try and use it. They charge £1 per withdrawal. Now, they have decided that they need more money, so voted to charge a £15 membership fee which they will debit out of everyones account in the next few weeks. No consultation, no options given to change your mind. WOuld you trust your money with a company who vote amongst themselves to take your money from you if they want it?"
"It was easy to set up. You send your details and then you see the amount being deducted from your wage. They have now introduced a fee, which is ridiculous for a service which is 'for its members'. The fee, which they introduced without you being able to withdraw from its service. I wanted to set up my online service, the ability to do this has been incredibly difficult. The staff are hard to get hold of, been trying to set up my online account for over a week now. As they have not included my mobile number in their information. Quite frankly, I'm not entirely sure how secure their information is kept. I wouldn't recommend this service if you're wanting something easy to use."
"Absolute nightmare to deal with. understaffed which means they don't answer the phone for hours. Set aside at least 3 hours to get through to them. When you do get through they don't have a clue or just play dumb in a hope that you will go away. STEER CLEAR OF THIS COWBOY FIRM !!!!"
"Spent an hour on the phone wanting to come back to the UK from France just to have some money transferred yesterday. Spoke to some woman who just could not get mu info correct, told me my funds would be in my account at the end of the day. Waited all day and night and nothing. Got back to the UK still kepttrying to see what happened, got this recording to say all the staff was at lunch and my call got disconnected. How disgraceful almost got stuck in France because someone didn't do their job properly"
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