Caffè Nero 75 Upper Street, London N1 0NU

"I only came in to use up a Vitality voucher for a free drink. Otherwise I wouldn't normally come in to this place. It is dirty and depressing. You come out feeling a bit grubby. Not a great experience. Although in an attempt to find something good to say, I enjoyed the music that was playing. If you want a coffee on Upper Street there are so many better options until Caffe Nero decide to up their game and do some cleaning."

"I had an experience with Caffè Nero which was lovely. I was served by Maria. I had a bad experience with a hot chocolate somewhere else. I really wanted to have a hot chocolate, and a cake. Maria was amazing, I was feeling quite emotional that day. She explained about the different hot chocolates and I had what Maria had recommended. I wanted to have a cake and was recommended a lemon drizzle cake and explained about it. I had both and is was both delicious. Such a good experience I absolutely love it here. Maria always is professional as well as informative and sweet. She is diligent, as well as a breathe of sunshine."

"A big thank you to Kruba and her team for supporting a childrens charity so they can provide funds to provide wheelchairs for children !!!!! The team at neros -Angel have been collecting milk bottle tops which are then recycled and in turn the recyclingng company then donates money to the charity which enables them to support children needing wheelchairs ."

"Had 2 juniors working on a busy morning. The pretty simple order was mixed up, and then forgotten about. Then I finally received the order in take away cups and not mugs like I requested. The cutlery snapped and didn’t work. Overall poor customer service and a poor experience."

"This place it’s used lots students and office staff around as office as clearly can been seen there computers and paperwork around sitting in here for hours at the time occupying tables for us who come just to enjoy a cuppa, staff been friendly specially a young gentleman called Josh it’s friendly chap and works hard in this place so others. Nero management needs to come with solutions about the tawts seating for hours at time with one coffe and doing office work, that’s gave you guys 4 ⭐️"