Costa Coffee London N4 1ED

"I asked the guy at tye counter for extra shot he looked at upset a rude rude face , I am paying for this it's not favour , it you are tired take some hollidays but be nice to your costumers."

"I was with my family last week having coffees at this Costa ,we were having a great moments , when the manager came over asking us to be quite, even we were not noisy it's just when you are out at restaurant , this is normal, second time he came asking to sit properly because we blocking the passage ...I understand from that he wanted to anoy us , we left immediately the place and will never return here..."

"I ordered a tea, the sachet came open, and there is bits of tea, I asked the guy to change it, he said I can't , the sachet broke when you stiring it, I said ok, can I speak to the manager , he said I am the manager. I understood that he refuses to give me proper tea, just because he doesn't like me , cos the tea doesn't cost anything ."

"How is it possible to mess up an iced caramel latte every single time. This Costa is literally 2 minutes away from my house, it’s convenient and when I first started going there the drinks were amazing and done well and they never got my order wrong, wether I store or delivery. Something changed in the last 4 months and ever since I’ve been getting iced down milky drinks with a drop of coffee instead of an iced latte. I give up."

"I’m very upset and disappointed by the way I was treated in this store. One of your staff members didn’t want to complete my order as I was with my electric scooter and willing to have a quick drink indoors. He stated I was not allowed to keep it inside without further explanation. I asked what happens if a customer comes in on a wheelchair or a buggy, since they all occupy the same room. He kept saying I wasn’t allowed and he wasn’t proceeding to finish my order. So I went to another costa coffee where this rule seem it doesn’t exist. I’m a regular customer for the last 9 years and I wasn’t expecting this treatment. It all happened in front of customers and staff members that knows me. Not sure if I will be back to that branch."