chaiiwala Ealing 129 Broadway, London W13 9BF

"Food is good here, no complaints about food quality. But the staff service is very appalling. They don’t even bother to wipe the tables with spillage and crumps. Plates are cleared from the table but waitress won’t even wipe the table. I indicated the waitress, can you please clean the table. She didn’t even bother to look at me. Second time when she came back, i told her again, all she did was bought the blue roll. but tea stains were still on the table. She went back for the third time to the kitchen and got the spray, did 5 second wipe. Tea stains were still visible. Finally I told waitress, give me the spray and blue roll, I will clean it myself. Staffs seriously need more training on how to clean the tables properly. Tables are not cleared in timely manner. While I was having my meal, another group of customer came and they literally have to clear the table themselves. I think they should just create a clearing station, leave alcohol wipes on the station, leave a note “Dear Customers, Please clear and clean the table for yourself.” Absolutely Appalling service I have provided with all the details. Please don’t ask me to copy paste everything again. Review was posted on the same day."

"Right before the food, can I just give 5 stars to the service. The lady behind the kiosk had been welcoming, friendly and helpful. Really appreciate the “going extra mile” attitude. Ealing community was screaming out for a desi asian touch. Chaiiwala are happy to oblige with great food and amazing karak chai, every sip is a pleasure and a remembrance of home with beautiful rustic surroundings. Great job guys!"

"I kept hearing how amazing Chaiwala is so we gave it a go! Yes the food was tasty but somehow I thought it would be much better than that. I must say it was very salty so have some water at hand. The portions aren't huge which is good so you can share and try different dishes. My favourite snack had to be paneer tikka. I would definitely go back there but not in a hurry, as there are many other places which aren't popular as Chaiwala, that offer similar dishes as delicious and less pricey!"

"Really like this place, nice atmosphere and friendly staff. Menu is good with reasonable prices.. Loved the karak and pink tea."

"After such a long time I had such an amazing masala chai (authentic indian tapri type). The breakfast was amazing- chhole, paratha and cheese omlett. Loved the food. The only thing to watch out is that they use refined flour for Parathas which makes it even more unhealthy. If you are going for taste, this is your place."