Iceland Supermarket Sutton Coldfield

"I used to visit regularly to stock freezer up . But the staff are abit rude and unfriendly. The last several visits the isles are crammed with stock to go in freezers and lots of empty boxes everywhere. Also only 2 tills out of 4 been used as the other 2 are full of boxes of stock. There is a big issue at this store around disabled access and spaces iv made complaints 3 times due to the parking spaces been taken up by there delivery vehicals parked blocking 2 spaces at a time . Was told it's been looked into and manager has been spoken to but seemed to just get stared at by someone outside in a van on my last visit.. when one of there vans was in another disabled space . It's a shame as it's a small carpark and disabled and wheelchair users really need these spaces. Pictures to show what I mean about parking. They had several chances to change there habits and there is space they can park just not close to the doors . Thanks for reading pics show van on 3 separate visits in last 4 weeks"

"Pleasant service from the staff on the tills. Can't say the same about staff filling shelves maybe it's less enjoyable. The luxury mince pies at £2 for 6 are definitely worth trying. Free parking at the rear fir 60 or 90 minutes"

"I recently visited this branch last week after being a dedicated shopper here for more than 4 years. I was highly disappointed by how rude and disrespectful the manager was after I had explained my issue to him.He seemed to not care and didn’t give any thought to his reply. Furthermore there is only ever one person on the till when ques are long.This has always been a good low price shop but due to the rudeness and lack of respect to customers I will not be returning after this incident ."

"Have ordered from here for delivery every time i've used them there is never a complete order i think I will change to ordering my stuff from asda from now on at least they have the stock"

"Super clean and well stoked with all the things you'd expect from Iceland. I am very impressed with the politeness of older gentleman cashier on evenings. Please give this man a pay-rise, he is an asset to the store, always polite and super friendly, wish there were more ppl like him"