Asda Chelmsley Wood Superstore 341 Bosworth Drive, Birmingham B37 5EX

"From my experience, the staff I've come into contact with, are rude, patronizing and inefficient. The final occasion - what should of been a simple return turned into a major effort to resolve, (mainly due to the perfunctory robot behind the counter.) There are plenty of other companies and stores of this type, and I'll now be using them. The public keep you in business not the other way around. Remember that!"

"My husband is fed up he gets to asda early for the reduced items but every time he gets there it's the worker whose supposed to be marking them down has the same excuse no marker gun it's always the same lady . With prices going up you would think asda would be there for its loyal customers I dont know what your worker is doing but it's certainly not her job this lady only seems to go chatting to people when shes supposed to be doing her job it's hard been able to afford the food full price so it's nice when we can get the reduced food I dont know maybe she wants the items herself I hope can be dealt with or my husband may as well not bother going what's the point"

"My sister collapsed in Chelmsley Wood store (in the toilets of all places) There was a member of staff in there at the time who helped me with my sister, then security and 2 first aiders turned up. They were absolutely wonderful and want to thank them so much for their help and kindness. They stayed with us until my sister was able to walk out by herself. So grateful."

"Great place to shop. Good offers. Nice wide aisles. Toilets and disabled toilets on the premises,both upstairs or via the lift. Also a cafeteria,also upstairs or via the lift. Very friendly, helpful staff on the checkouts. Although not a lot of staff actually on the shop floor. There is also a tobacconist. Also I picked up an order from here the other day and as I'm disabled and had ordered two large storage boxes they were not going to come through the delivery hatch. I was dumfounded and didn't know what to do. Luckily a very nice gentleman named Mason came to help me . May I say he went over and aboard to help me."

"Very large superstore, includes cafe, pharmacy, men's, womens and children's clothing. Household items and children's school uniform area as well as a large selection of grocery, frozen, fresh items. Very clean store. Shelves mostly stocked. Manned tills as well as self service checkout. Great automatic click and collect point. Just scan or type in your order number and the machine will bring you your order. Also able to return your online George orders through the machine."